Work Measurement Methods Haleh Byrne—Product Lead for IES

Work Measurement Methods Haleh Byrne—Product Lead for IES Industrial Engineering Solutions haleh [email protected] www.ies.ncsu.edu

“If you’re not keeping score, you are just practicing.” —Vince Lombardi

What is Work Measurement? Work Measurement is the determination of the length of time it should take to complete a job. Systematic determination of the amount of effective physical and mental work in terms of work units in a specified task.

Time Standards. When to Use? Product costing System simulation Delivery Labor requirements Capacity analysis Determination of wage payment plans Equipment purchase justification Efficiency improvement: scope and requirement Labor law compliance System simulation Lean Six Sigma application

Lack of Correct Standard Times? Implications? Unpredictable time Unpredictable results Inefficient allocation of resources Inaccurate operation cost estimates

The Whole Picture Lean Six Sigma application Focus on Time assessment and management Work Measurement Improved production planning and scheduling Increased capability to adapt customer demand Excess inventory reduction Manufacturing costs reduction

PDSA Approach to Work Measurement IDENTIFY SCOPE MODULES · · · · · · DEVELOP PROCESS FLOW CHART UNDERSTAND THE PROCESS DEFINE VARIABLES ASSESS NEEDED RESOURCES SELECT MEASUREMENT SYSTEM PLAN DATA COLLECTION MODULES MEASURE · · · · A C T DO n Pla y ud t S ASSESS AND COMMUNICATE OPTIMIZE · · · · IDENTIFY OPTIMIZED STATE OF PARAMETERS DETERMINE RESOURCE ALLOCATION DOCUMENT STANDARIZED WORK FOR FUTURE STATE MEASURE WORK- TIME AND MOTION STUDY APPLICATION COLLECT/RECORD DATA MONITOR OUTPUTS CATEGORIZE THE RESULTS · · · · DATA ANALYSIS – TIME STUDY VALIDATE CURRENT APPROACH DETERMINE RESOURCE AVAILIBILIY COMMUNICATE RESULTS BUILD SIMULATION MODEL

Keys to Success Involve employees Have information and manage expectations Prepare and motivate people Work Measurement program success

Work Measurement Benefits Common currency for the evaluation and comparison of all types of work Methods improvement Performance standard provision Allows for additional compensation for better performance Cost reduction by focusing on productivity improvement and elimination of waste in the process