U.S. General Services Administration GSA Fleet Card Program Brian

U.S. General Services Administration GSA Fleet Card Program Brian Moseley 1

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Creating Connections Through Fleet Cards Turnkey Driver Experience Seamless Program Management Helpful Rules of the Road GSA Fleet Resources 3

“ Coming together is the beginning. Keeping together is progress. Working together is success. Henry Ford 4

Saving Agencies Resources Loss Prevention Team Fleet Card Audit Support SmartPay Contract Oversight Data for Reporting (FAST) OMB A123 Appendix B Compliance New Technology and Innovation 5

Everything You Need to Know One card per vehicle/ One driver ID per card Enter correct odometer readings Tax exempt reminds vendors Letter may be at the end or in the middle of the tag Service for fueling issues and repairs under 100 GSA MCC/AMC for repairs or accident approvals over 100 6

Fuel and Service Anywhere With WEX 500,000 160,000 80,000 Additional fuel/maintenance locations with WEXPay , a virtual MasterCard Fueling locations in 95% of retail sites Diesel sites 45,000 Maintenance locations with WEX swipe 3,300 Canadian retail fuel sites 7

WEXConnect App - (Google Play & iOS Apps ) 8

Electric Vehicle Fueling Experience Considerations In general, the market is in the early stages and still evolving “Fueling experience” is different from traditional ICE (internal combustion engine) vehicles Management of “mixed fleets” for many years Evolution of the payment/charging experience WEX and ChargePoint are connected 9

Paying for EVs: What to Know Charging: use RFID card to charge at ChargePoint chargers in your operating area use free chargers around town use onsite charging Maintenance: use the WEX card for vehicle incidentals and routine maintenance under 100 like wiper blades, etc. the vendor can call the MCC or use Auto Integrate for vehicle maintenance over 100 10

How to Charge at Public Stations Request WEX-connected ChargePoint RFID card through FSR Charge at multiple stations ( 50% of public L2 stations will accept ChargePoint RFID) including the following networks: 11

Benefits of Fleet Branded Cards Custom Card Controls Driver ID Level III Data Capture Virtual Mastercard Platform 12

Fleet Cards Save Agencies Money Fuel tax recovery of 12 million annually Fleet card rebates of 7 million annually Card controls limit purchases to approved products Discounts honored by major service providers Ensure expenses not included in your lease are billed to the correct agencies 13

The Mystery of Product Coding Pump or Register 1 Processo r 2 3 Merchant bank There are various opportunities for things to go wrong. 4 Fleet card 14

The Dos and Don’ts Authorized Purchases Unauthorized Purchases Use fleet charge card matching the license plate of the vehicle you are driving Regular unleaded, selfservice fuel for GSA vehicle – alternative fuels as required Immediately consumable items for vehicle (e.g. quart of oil, washer fluid, wipers) Exterior Car Washes within local guidance Use the wrong vehicle’s fleet card or agency issued purchase card for a GSA Fleet leased asset Premium or full service fueling (unless required by state law) Mechanical repairs for assigned GSA vehicle Upgrade tires or accessories such as snow plows without prior approval from FSR Maps, air fresheners, food, lottery tickets, alcohol, etc. Excessive car washes or details 15

The Fleet Card Hustle “Friends and family” Lost or stolen cards Skimming Phishing 16

Is This Fraud or Misuse? Day of Week Date Time Time Diff TUESDAY 11/19/2022 19:12 TUESDAY 11/19/2022 19:14 TUESDAY 11/19/2022 TUESDAY Odometer Tank Size Units Merch Brand 22,273 50 15.6 SUNOCO 0:02 19,391 50 13.4 SUNOCO 19:19 0:05 49,859 50 7.6 SUNOCO 11/19/2022 19:22 0:03 22,500 50 14.8 SUNOCO TUESDAY 11/19/2022 19:26 0:04 22,500 50 17.5 SUNOCO TUESDAY 11/19/2022 19:29 0:03 22,500 50 27.4 SUNOCO WEDNESDAY 11/20/2022 11:53 22,500 50 18.1 WEDNESDAY 11/20/2022 11:55 0:02 25,469 50 17.6 WEDNESDAY 11/20/2022 12:00 0:05 22,500 50 18.9 WEDNESDAY 11/20/2022 12:03 0:03 20,616 50 20.7 WEDNESDAY 11/20/2022 12:07 0:04 0 50 16.8 7-ELEVEN WEDNESDAY 11/20/2022 12:10 0:03 50,039 50 15.6 7-ELEVEN 12 transactions inside 24 hours Odometers all over the place Amount of gas 7-ELEVEN pumped 7-ELEVEN exceeds the 7-ELEVEN tank 7-ELEVEN capacity 17

All About Card Skimmers What can you do to avoid getting skimmed? 18

Protecting Your Fleet Cards Agencies shall ensure accountability – know who had card and when One card per vehicle – use the correct one Keep your Driver ID/PIN confidential - do not write on/near the card Secure cards when stored – don’t leave in vehicles or in places accessible to all – two lock system 19

Everything Else You Need to Know Driver Trainin g Card Orderi Transaction Data 20

Ordering a Replacement Fleet Card Fill in the request details. Select default address 3 or type in a field location. Register and log in to Drivethru. 1 2 Select “Fleet Card Replacement Ordering.” Receive replacement card and begin using immediately .5 4 Cards ordered prior to 1:00pm EST should be received the next day via UPS, depending on 21

Fuel Use Reports in GSA Fleet Drivethru Fuel Summary and Detailed Transaction Reports Available 22

GSA Fleet Drive-thru Training Fleet Card Driver Training 23

When in Doubt, Consult the Directions 24

Contact Us Loss Prevention Team - [email protected] Replacement Cards [email protected] - www.gsa.gov/fleetcard Presenters: [email protected] [email protected] 25

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