The SHARE Approach Essential Steps of Shared Decision Making

The SHARE Approach Essential Steps of Shared Decision Making Workshop Course

Trainer’s Module 2

Trainer’s Module – Purpose To prepare you to conduct your own trainings. Topics addressed include: The steps to take to prepare for your onsite training. How to create a plan for the actual training(s), either a 5 ½hour event on one day or broken up over several days or weeks. How to compile training materials for your participants, the secondary trainees. How to use the marketing resource kit. How and when to contact prospective trainees. How your workshop participants will secure continuing education credits. Additional AHRQ activities, including an online learning center, accredited webinars, and technical support after today’s training. 3

Trainer’s Module – Learning objectives At the conclusion of this activity, the participant will be able to: Describe the required resources for implementing the training. Determine a training plan for offering the workshop. Describe marketing tools available to promote the workshop to prospective trainees. Describe steps secondary trainees must take to secure continuing education credits. 4

Overall SHARE Approach train-the-trainer goals Train and engage your fellow health care colleagues in shared decision making and patientcentered, evidence-based care. Engage your organization’s administration and key leaders to introduce shared decision making. Use the Brief for Administrators (Tool 9) when speaking to them. Create an awareness of AHRQ’s evidence-based resources for patient-centered care. Interactive decision aids Consumer and clinician summaries 5

Training preparation tips Seasoned and novice trainers alike, allow about 2 hours per module the first time you prep to train. Read and practice Aloud a few weeks prior to the training date. Again a few days before the training. Doing all four in one day? Start prepping the month before training. 6

Training preparation tips You’ll find many prompts on the slides that contain much of the dialogue in the right column of your manual or in your slide notes. It’s OK to read from the notes at first, but try to glance up often. Soon it will become second nature. You don’t have to be a subject-matter expert in shared decision making, PCOR, or health literacy. Your commitment to incorporating shared decision making at your organization will show through as you train. 7

Two formats: 2-column or slide notes 2-column Slide notes 8

Printing slide notes 9

Refer to the first two “overview” pages of your Trainer’s Guide Module goal/aim Learning objectives Timing Learning methodology – small group, role play Materials checklist – helpful to check off items Instructor preparation – (i.e., email consumer and clinical summaries for Module 1; sign the certificates of attendance.) 10

Order sample AHRQ materials to show and share Order about one month prior to your training so you’ll be sure you have samples to share. Order online at www.effectivehealthcare.ahrq.gov Or, call the AHRQ Publications Clearinghouse at 1-800-358-9295. Materials are free and available in bulk. Refer to code E-8 when ordering 11

Participant Guide 12

Assemble the Participant Guide for each of your trainees Download the materials from your thumb drive. Print three slides to a page for participants to take notes. Use a three-ring hole punch and place in a three-ring binder (two-pocket folders may work). Try “grayscale” print function when color is not an option. 13

The Participant Guide includes: Training agenda. You will create your own agenda once you determine your training dates. Slides (three slides per page) with notes for Modules 1-4 Tools 1-9 SHARE Approach Poster (in the 8-inch-by-11-inch format) Know Your Options Poster (in the 8-inch-by-11-inch format) 14

The Participant Guide includes: Module 1, role-playing instructions Module 2, Accessing and Navigating AHRQ’s Effective Health Care Program Web Site handout Module 4, Action Planning Template Instructions for the online learning network Instructions on obtaining continuing education credits 15

Sample training agenda Four shared decision-making training sessions planned at the end of the clinic day July 9, 5-6:00 pm and Brief Introduction Module 1 July 16, 5-6:30 pm Module 2 July 23, 5-6:30 pm Module 3 July 30, 5-6:30 pm Module 4 16

When to offer the training Extended lunch-and-learns All in one day – during the week or weekend? Other ideas? Leadership buy-in is important. 17

Communicate with trainees before the workshop to ensure optimal participation Ask participants to sign up via email. In subsequent emails, you can then request other contact information. Stay connected with trainees. Send reminders two weeks before the workshop; ask people to update status. Send reminder three days before the first workshop and a day before subsequent ones. 18

Email and in-person contact as reminders Email the consumer and clinician summaries for Module 1 about two weeks before your training. Just like we emailed them to you. If your organization is small, or limited to one department, consider in-person contact. 19

Fill out your training plan Workshop Considerations My Plan Who will be invited? Invite my clinic colleagues Invite all hospital employees How will I structure the training? Example 1: 1-day training Example 2: Four 90-minute trainings When will I schedule the training? Weekday, weekend day, extended lunch hour, after work, or during usual staff meetings Where will the training be held? Conference room Local hospital 20

Marketing kit – Turnkey solutions to use as needed Helps you advertise the trainings you will do back in your home area or health care organization Found on your thumb drive Contains materials and tools that you can leverage to promote your own workshops in your community Can be printed and placed in a binder as a “gentle reminder” for you to use them 21

Marketing kit overview Resources to assist you with your marketing and recruitment efforts. 22

Twitter Sample tweets to promote training Promotion - Several weeks before the event and one week before the event Follow-up after the training Handout called “Using Twitter to Promote Your Community Training” Tips to help maximize the effects of your Twitter use So, who here tweets? 23

Sample Tweets - before and after training 24

Using Twitter to Promote Your Training handout 25

Two flyers to customize 26

Two customizable flyers to promote your program Both versions contain the same information (different layout) to post and email. Fill in date, place, time, and include your logo. Where would you post the flyers? Would you also email them? 27

Factsheet Can be sent to prospective participants. 28

Listserv/email 29

Drop-in article 30

Ways to use the drop-in article Place this content in your organization’s newsletter or other publication. Place it in a local or statewide publication targeted to health care providers. Send it to your professional association. The drop-in article includes a link to the trainings and is intended to provide a broader overview of shared decision making. 31

Additional training support Online learning network A learning community for you to obtain information and support about patientcentered outcomes research and shared decision-making topics. Will meet virtually by webinar and conference call at least twice a year. The network will also offer a forum and Web platform to share experiences, solutions, and lessons learned with others. 32

Additional training support Three yearly accredited Web conferences each year Topics will be related to patient-centered outcomes research and new tools. Topics will vary. You will even be able to provide suggestions for topics that you think would be helpful for additional learning. 33

Additional training support Technical assistance May include instruction and assistance in setting up shared decision-making training programs in your own practice community, promoting your workshops, recruiting participants, and gathering data to evaluate the outcomes of your workshops. Please email AHRQ at the following address to obtain technical assistance: [email protected]. 34

Materials, resources, ongoing efforts www.ahrq.gov/shareddecisionmaking 35

Workshop accreditation Participants of this train-the-trainer workshop will receive 7.5 hours of continuing education (CE) credit. Participants of YOUR shared decisionmaking workshop will receive 6 hours of CE credit if they complete the enduring online curriculum. Enduring online activity can be found at http://ahrq.cds.pesgce.com. 36

Review of Trainer’s Module Ways to prepare before offering your first workshop (about 2 hours of prep time per module) Deciding your preferred format for the Facilitator’s Guide: 2-column or large slides with notes The benefit of reviewing the first two pages of Modules 1-4 to get an overview of the goals, learning objectives, length of module, and learning methods (role play, small group, video presentation) How to compile the participant handbook 37

Review of Trainer’s Module Your training plan. How you plan to offer the modules, either one at a time or all in one day, who you will invite, and where you will hold the training What is included in the resource marketing kit When to contact prospective trainees about the workshop The online learning center and webinars How trainees can securing their continuing education units 38

Top 5 next steps Get leadership buy-in. Make an appointment with administrators and key leaders. Assemble implementation team. Select a shared decision-making approach tailored to your clinical setting. Review AHRQ and other Web sites for appropriate decision aids. Provide training for all staff. Refer to Tool 8: User Guide, pages 3-9. 39

Thank you for attending 40