The ERP Selection Process Survival Guide MOSTAFA MAZEN MOIS 549

The ERP Selection Process Survival Guide MOSTAFA MAZEN MOIS 549 Article from:

TOC Introduction What is an ERP System? When to Consider an Enterprise-Wide Solution? System Evaluation Solution Selection Key Points to Remember

Introduction Overview of Steps an Organization Goes Through for a Successful Evaluation Process Not an Easy Task All Steps are Important Knowledge and Communication are Key

What is an ERP System? Integrated Business System Provides Decision Support Tools to Manage and Grow Provides Easy Access to Needed Data in a Timely Manner Notifies the Concerned Personnel of any Data Change, Enabling Them to Act Accordingly

When to Consider an Enterprise-Wide Solution? Fast, Fast, Uncontrolled Uncontrolled Growth Growth Unknown Unknown Exact Exact Financial Financial Information Information Inaccurate Inaccurate Job Job Costs Costs Inconsistent Inconsistent Inventory Inventory Duplication Duplication of of Effort Effort to to Get Get Vital Vital Data Data Setting Setting Inaccurate Inaccurate Customer Customer Expectations Expectations Missing Missing Promised Promised Delivery Delivery Dates Dates Unknown Unknown Operations Operations Performance Performance Current Current System System is is Hindering Hindering Growth Growth Inaccurate Inaccurate Production Production Requirements Requirements Forecasting Forecasting

System Evaluation Select the Best and Brightest Employees for a Cross-Functional Evaluation Team. Appoint One as a Leader to Report the Progress to the CEO 1 2 3 4 5 6

System Evaluation Team Members Must Learn Reasons and Conditions for Needing the System They Should Know What the Final Solution Should Look Like Each Member Needs to Inform the Rest About the Functional Area they Represent 1 2 3 4 5 6

System Evaluation Assessing the Company Resources: Personnel Technology Workflow Performance Measurement 1 2 3 4 5 6

System Evaluation Identify the Elements Required to Meet the Company’s Goals: Current Business Approach’s Limitations or Problems 1 The Business Core Competencies (Competitive Edge) Requirements for a Solutions Partner (Implementation, Features, Functionality, Service, Tools, Customer Service, and Support) 2 3 4 5 6

System Evaluation When Evaluating and Selecting the ERP, Identify the Most Important System Functionality 1 2 3 4 5 6

System Evaluation Additional Items Industry Specific vs. Generic? Scalability? Configurable? Flexibility and Cross-Platform? Functions and Features Availability? 1 2 3 4 5 6

Solution Selection Review Potential Software Products Eliminate “Unfit” Packages Final Review List of 35 Vendors Schedule Detailed Product Demos Check Vendor’s Referenc es Visit a Similar Custome r of the Vendors

Top Management Key Points to Remember More Information Increase Productivity Improved Business Processes and Organizational Change CEO Effective Involvement is Essential CEO at Arm Length from Daily Details Implementation Time is Underestimated Software Hardware Upgrade is Recommended Hardware Training Consulting Opportunity CostNeeds Training Support Staff Internal Costs Close to External Costs

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