SUPPORT FOR FACULTY ACADEMIC TECHNOLOGY, LEARNING DESIGN & DEVELOPMENT

SUPPORT FOR FACULTY ACADEMIC TECHNOLOGY, LEARNING DESIGN & DEVELOPMENT Progress in 2020 and To Date: Spring 2021

Bringing Together Design, Faculty Support & Academic Technology Faculty Technology Center Academic Learning Technology & Experience eLearning Design & Ecosystem Development Integrated faculty support Connects the “How To” support with the “Why To” design with the “Can It Be Done” of the eLearning Ecosystem Faculty should not need to know our organization to get the support needed when it’s needed

Academic Technology Environment Moodle Update More Consistency (6 versions in Summer 2020) Yearly Updates starting May 2021 (low impact) Continual Improvements (viewing old courses, pinning courses, etc.)

DESIGNER & FTC-INRESIDENCE To fill need to ensure that Colleges have direct support when they need it Named individuals to ensure that we can establish relationships and connections Search by College View bios of team members Book consultations right there List of services – how we can help OCE sponsored stipends for Faculty Fellows for this year

Faculty Resources & Support Website Centralized all academic technology, faculty support, and design and development resources Focuses on how faculty would look for or need resources Shares all live support, email, support hours, etc.

IMPROVEMENTS Chuck the Chatbot Measuring our progress 92% faculty satisfaction with FTC support Conduct faculty focus groups on a regular basis to improve our processes and services Support for 5 week terms this summer

STRATEGY CONTINUITY Combine best practices from across the industry, building the infrastructure internally to become sustainable and scalable Institutional will to scale Widely recognized & valued brand Admission path for every student Partnerships for Prior Learning Assessment Shorter-form learning with MicroCreds In-sourced marketing, recruitment & retention services

Enrollment Growth Results LSU Online went from 803 students at LSU A&M in January 2018 to 2,248 in January 2021 LSU Online also supports another 1,200 students at LSUA, E, & S, for a total of about 3,500 fully online degree or certificate students LSU OCE also supports about 3,000 students in single online courses through ODL Growth by Term, Summer 2 2017 - Fall 2, 2020 2500 2000 1500 1000 500 0 Summer 2 Fall 1 Fall 2 2017-18 2019-20 Actual Linear (2020-21 Actual & Projected) Spring 1 Spring 2 2018-19 2020-21 Actual & Projected Summer 1

NEXT STEPS Improve technology infrastructure for automation Improve processes for transfer credit evaluation and processing to speed up admissions & student conversions Expand partnerships for U2B enrollments Onboard LSUS for a single, stable and scaled management of online programs across the family of LSU institutions Financially contribute substantial and growing funding each year back to the institution (and the other institutions in the LSU family) This Photo by Unknown Author is licensed under CC BY-SA-NC