PRESENTING ARCBEST 5/22/23

PRESENTING ARCBEST 5/22/23

WHO ARE WE? We’ll find a way Knowledge A LEADING LOGISTICS COMPANY With creative problem solvers who deliver integrated solutions. Expertise Options to deliver: A can-do attitude with every shipment and supply chain solution, household move or vehicle repair 2

ABOUT ARCBEST ArcBest is a logistics provider with creative problem solvers who deliver integrated solutions. Our customers trust us to fulfill a broad range of supply chain needs, including a full array of less-than-truckload services through our ABF Freight network and ground expedite shipping through our Panther Premium Logistics service. We'll find a way to deliver knowledge, expertise and a can-do attitude with every shipment and supply chain solution. 3

IT’S NOT JUST WHAT WE DELIVER. IT’S WHAT WE BUILD ALONG THE WAY. 4

OUR VISION 5

OUR VALUES CREATIVITY We create solutions INTEGRITY We do the right thing COLLABORATIO N We work together GROWTH We grow our people and our business EXCELLENCE We exceed expectations WELLNESS We embrace total health 6

SOLUTIONS AND SERVICES LESS-THANTRUCKLOAD TRUCKLOAD EXPEDITE & TIME CRITICAL SUPPLY CHAIN OPTIMIZATION PREMIUM LOGISTICS WAREHOUSING MANAGED TRANSPORTATION FINAL MILE RETAIL LOGISTICS PRODUCT LAUNCH TRADE SHOW SHIPPING INTERNATIONAL AIR & OCEAN 7

SOLUTIONS AND SERVICES International Ocean and Air – Worldwide coverage through ocean FCL and LCL with multiple weekly sailings and air freight services for speed and precision, all with end-to-end global visibility. Warehousing and Distribution – Supply chain services with a nationwide network of warehouses, carriers and technology partners designed to lower costs and streamline operations. Supply Chain Optimization – Streamline your supply chain by using data to help you make better business decisions. Managed Transportation Solutions – Best-in-industry freight management expertise combined with best-in-class technology; from planning to reporting, experience the benefits of a customized transportation management system. Truckload – A one-stop shop for dry van, flatbed, refrigerated, intermodal and special needs. LTL Freight – Regional and national less-than-truckload services through ABF Freight’s innovative network with a history of excellence. 8

SOLUTIONS AND SERVICES Time Critical and Expedite – Time-sensitive solutions for any scenario with options such as ground expedite provided by Panther Premium Logistics or air chartered services. Premium Logistics – Door-to-door reliability and visibility for high-value, mission-critical freight provided by Panther Premium Logistics . Product Launch – Whether you need launches, rollouts or recalls, you need a supply chain partner capable of quality execution from beginning to end. Retail Logistics – Ensures your shipment arrives during the delivery window – not before; not after. Final Mile – Customized solutions handled with extra care and detailed communication; ideal for product launches or specialized home or commercial deliveries. Trade Show Shipping – Unmatched personal service from start to finish. A single-source contact personally manages your transportation needs. 9

INTERNATIONAL SHIPPING - OCEAN FCL Solutions End-to-end Visibility Seamless, single-contact FCL solutions for imports and exports Web-based, real-time tracking Offices in North America, South America, Europe, China, India, Turkey and Southeast Asia Shipping from the manufacturing centers to final destinations in the United States, including whiteglove, inside final delivery Connect with a proven network of over 350 service centers and warehouses Virtual warehousing and dynamic rerouting in transit OCEAN LTL: UP TO 40% FASTER THAN TRADITIONAL LCL SOURCES LCL/LTL Shipping Multiple, fixed and weekly sailings Multiple LCL cargo gateways in the United States 10

INTERNATIONAL SHIPPING - AIR Forwarding Services Air Charter Local warehousing options Exclusive air options, virtually any type of aircraft Up to 250,000 lbs based on aircraft availability Dedicated customer service Inside pick-up and delivery Unpack and debris removal options 2 man pick-up Next-day, three-day Technology Quote, book and track airfreight or view inbound shipment details online Customize service parameters 24/7/365 availability Proactive, milestone communication Door-to-door service, worldwide 11

WAREHOUSING AND DISTRIBUTION Customized Warehouse Management Increase Visibility. Track Inventory. Meet Distribution Demands. Warehousing & Distribution Manage aggregated inventory across multiple locations through a broad selection of warehouse operation services, including merge-in transit and returns processing. Advanced Software Powerful, adaptable technology instantly extends your business footprint and provides endto-end inventory tracking, visibility and real-time execution. Cross-Dock Services Pair cross-dock services with truckload or LTL services for a complete supply chain solution. Transloading and container deconsolidation access outside U.S. entry points. Other services offered: Display assembly Sorting and packing Retail compliant shipping, stuffing and air bagging Labeling, sticker application (RFID), ticketing, printing and configuration 12

SUPPLY CHAIN OPTIMIZATION Analyze. Customize. Realize. Streamline your supply chain by using data to help you make better business decisions. Optimize your supply chain to reduce costs and claims exposure, increase customer delivery speed and meet required delivery dates. Our Analytical Capabilities Supply Chain Redesign – Analyze costs door-to-door Vendor Consolidation – Optimize procurement costs Zone Skipping – Use optimal combination of modes Pool Distribution – Consolidate distribution for efficiency and savings 13

MANAGED TRANSPORTATION Extend your transportation team. Let us help identify opportunities to improve your overall logistics performance and efficiencies. We’ll assist in any and every part of the supply chain process. Plan Execute Settle Report Enhance your transportation performance Outsource important business activities Shorten payment cycles and lower administrative costs Access supply chain KPIs, benchmark data with ease Supply chain optimization Vendor/carrier relationship management Carrier settlement Network design Tendering strategies Pool point distribution Real-time visibility Strategic collaboration Order management Freight bill audit and pay Real-time visibility dashboards Accurate summary billing Vendor/carrier scorecards Freight accrual management Automated reports Document preparation Customer service 14

TRUCKLOAD Customized Solutions. More Capacity Ship seamlessly, anywhere in North America with truckload shipping solutions that includes a network of over 21,000 vetted service providers. Truckload Services Service Options for Every Scenario Service to 50 states, Canada and Mexico Dry van Complete intermodal service throughout North America Temperature control and refrigerated 24-hour real-time tracking capabilities Automatic scheduling of pickup and delivery appointments Consistent load monitoring and proactive notification Flatbed, step-deck and double-drop trailers Oversized and heavy-haul freight Power only Intermodal or container shipping 15

LESS-THAN-TRUCKLOAD Bringing quality service to short- and long-haul markets. ArcBest offers less-than-truckload solutions through our own ABF Freight network – one of the nation’s most trusted carriers since 1923. Service Area Mexico Alaska Canada Dominican Republic Hawaii and Guam Puerto Rico and the U.S. Virgin Islands OVER 99.3% CLAIM FREE OVER 95 YEARS OF TRANSPORTATIO N EXPERIENCE Coverage Network Direct service to over 98.6% of all U.S. cities with populations exceeding 30,000 97% of all shipments delivered direct Over 240 Service Centers across North America 16

TIME CRITICAL Choose the ArcBest time-critical service for time-sensitive or time-definite shipping. Tell us when and we make sure it gets there. Multiple Options to Meet Your Needs Utilizing LTL, expedite, airfreight, air forwarding and/or truckload, ArcBest provides: Same-day Overnight Next-day Second-day Retail Compliance Deferred Air Service to Canada and Mexico Assured Capacity for All Supply Chains Less-than-truckload through ArcBest carrier ABF Freight Ground expedite through Panther Premium Logistics service 17

EXPEDITE On time. On target. No exceptions. ArcBest ground expedite service – provided by our Panther Premium Logistics fleet – measures on-time service within 15 minutes of promised pick-up and delivery. Unmatched Visibility. Unmatched Service. We pride ourselves in offering best-in-class customer service, availability and technology. On-time performance surpassing 98% In-office coverage 24/7/365 Immediate equipment availability and quotes 100% satellite-tracked fleet shows real time with end-to-end street-level visibility Pickup and delivery notifications Proactive notifications available for key shipment statuses 18

SCAC Code: PANTHER FLEET CARGO VAN Capacity: 2,500 lbs. Door Opening: 48”W X 48”H PTWT 12-FT STRAIGHT TRUCK Capacity: 5,000 lbs. Door Opening: 84”W X 84”H 53-FT TRACTOR-TRAILER Capacity: 43,500 lbs. Door Opening: 102”W X 110”H On-demand, exclusive use vehicles (EUV) Automated satellite location every 15 minutes Internet tracking at www.arcb.com/panther E-Mail milestone confirmations Omnitracs satellite equipped vehicles 18-FT STRAIGHT TRUCK Capacity: 10,000 lbs. Door Opening: 96” X 92” FLATBED Oversized loads Partials 22-FT STRAIGHT TRUCK Capacity: 12,500 lbs. Door Opening: 96” X 96” Step decks Double drops Immediate vehicle information availability 90-minute vehicle response time Geo fencing available Temperature controlled and validated equipment ELD compliant fleet Hazmat certified carrier 19

PREMIUM LOGISTICS Premium Solutions. High-Value Expertise. Door-to-door reliability and visibility for high-value, mission-critical freight provided by Panther Premium Logistics . Industries Served Automotive Manufacturing Life Sciences Government/Defense and Aerospace Events and Entertainment High Value Retail 20

PRODUCT LAUNCH Coordination. Communication. Execution. Whether you need launches, rollouts or recalls, you need a supply chain partner capable of quality execution from beginning to end. Proactive and professional management by logistics experts ArcBest has the resources to develop custom solutions for any supply chain challenge. Our highly-trained team handles all aspects of your product launch or rollout – a Single Point of Contact for centralized control and support of the project. Planning Define requirements Data analysis Customized solution Balance speed & efficiency Preparation Specialize shipping plans Project-specific pricing Network communication Execution BOL creation Tender to carriers Proactive monitoring Load plan & billing audits Real-time visibility Precision deliveries Due date adherence 21

RETAIL LOGISTICS Retail Delivery Compliance with Precision Delivery. Our retail logistics solutions can simplify your shipping process and help you meet vendor compliance requirements. No matter the job, we will make sure your delivery arrives during the delivery window – not before; not after. Solutions include: Coordinating your supply chain to determine optimal precision deliveries Finding multiple mode options to improve lead time and optimize transportation spend Ensuring compliance expectations by partnering with vendors and retailers Customizing reporting and internal scorecard measures Adapting technology around multiple retailer compliance expectations Enabling end to end visibility with web-based shipping tools LESS-THAN-TRUCKLOAD, EXPEDITE, PREMIUM LOGISTICS, TIME CRITICAL, PRODUCT LAUNCH OR INTERNATIONAL SHIPPING – WE HAVE YOU COVERED. 22

FINAL MILE Personalized customer service handled with special care and treatment. Curbside Porch Threshold Delivery to the curb or driveway Delivery to the door Delivery through the door Room of Choice White Glove Assembly Inside delivery to a specified room Goods are unpacked and positioned for use with packing material removed Products are set up with light assembly 23

TRADE SHOW SHIPPING No Worries. No Hassles. Single-source contact personally manages your transportation needs Trade show specialist constantly monitors your shipment Full shipment visibility through robust technology platform We coordinate move-in delivery and move-out loading – we can even handle transportation to the next show. Whatever. Whenever. Wherever. Trade shows are time-definite, time-critical events. Our time-critical service offers same day, next day, second day – whatever you need. Guaranteed. 24

RELOCUBE Enhanced Security. Ground-Level Loading. The ReloCube is a portable moving and storage container that’s approximately 6 feet deep, 7 feet wide and 8 feet high. Load it, lock it and keep the key — we do the rest. 93 inches tall Shipping. Storage. Security. 82 Enhanced security for high-value freight Avoid crating and packaging costs Storage in transit or at destination Lock or seal container for ultimate confidence Eliminate labeling of multiple cartons Ground-level placement and loading access Single bill of lading for entire contents Extended storage options for shipments in transit. inches wide 70 inches deep Custom-built expressly for our ABF Freight network, ReloCubes are made of steel and aluminum. Popular options for construction sites and high-value goods. 25