Practical IT Research that Drives Measurable Results Software

Practical IT Research that Drives Measurable Results Software Asset Management October 2010 Info-Tech Research Group 1

Introduction In appreciation for your participation in this survey, we have created this exclusive summary of results. This document has these three main sections: Key Insights The data you provided is being leveraged in our research. Survey Question Graphs Thank you for your participation. Respondent Demographics If you have any questions or concerns please contact: Scott Koopman Panel Coordinator Info-Tech Research Group E-mail: [email protected] Info-Tech Research Group 2

Key Insights Info-Tech Research Group Survey Question Graphs Respondent Demographic s 3

Significant executive sponsorship contribution leads to higher software licensing success By getting your executive sponsorship to significantly contribute to your SAM, there will be a greater amount of software licensing success when compared to organizations that have little to no contribution Software Licensing Success High Low N 112; Source: Info-Tech Research Group Info-Tech Research Group The software licensing success was calculated by taking the average of the following items: We see and track consistent savings in our software spending We respond to audit requests in a timely manner Our software budget is detailed, concise and quick to create and understand We renew contracts with precision and correctness We consistently meet time, training and resource expectations 4

Have effective policies for higher software licensing success 29% 20% 9% 17 % 7% 6% The most important contributor to software licensing success is having effective policies Building compliance cushion into budget, automated discovery, dedicated SA manager, realistic goals and interdepartmental cooperation also leads to higher success Relative Importance N 106; Source: Info-Tech Research Group *Each bar represents a statistical estimate of the relative importance each contributor has to software licensing success Info-Tech Research Group 5

Key Insights Info-Tech Research Group Survey Question Graphs Respondent Demographic s 6

Key Insights Info-Tech Research Group Survey Question Graphs Respondent Demographic s 13

Like This? Want More? Watch your inbox. Within the coming weeks, Info-Tech will be launching several more short surveys that will offer similar results to these. If you participate, you will receive the results for every project you participated in. To ensure you are included or for more information please email Scott Koopman Info-Tech Research Group