Pharmacy Technician Led Accident and Emergency Pharmacy Service By Amy

Pharmacy Technician Led Accident and Emergency Pharmacy Service By Amy Like Senior Pharmacy Technician for Accident and Emergency Wye Valley NHS Trust

Issues of not having a service Misplaced medications Medication histories Prescription errors Workload Delayed discharge prescriptions Compliance Relationship with Pharmacy

Service offered A&E based Pharmacy Technician During the hours of 9 to 5 Available to staff via Bleep if not in department Working from AMU (Acute medical ward) pharmacy Currently no capacity for Pharmacist or ATO support for the Accident and Emergency department.

Pharmacy Technician role Medication histories Medication related problems Ordering, supply and delivery of medications Safe storage of medications Ward transfer of medications Counselling patients Complete discharges

Benefits to A&E Improve patient flow Reduction of missed doses Support for medical and nursing staff Improved relationship with pharmacy Medication related problems resolved Nursing and medical staff time being use more efficiently. Improved stock list

Benefits to pharmacy Improved relationship with A&E Medication histories completed within 24 hours of admission Decrease in missed doses Prescription errors identified, reducing administration errors Reduction of workload in dispensary Timely discharges

Negative aspects of the service Service hours are limited Nature of working environment No pharmacist/ATO support

Interventions and contributions Care company duplicating Felodipine dose in error, patient then admitted following a fall Co-carledopa 25/100 (half sinemet) prescribed as ½ a tablet Clonazepam prescribed as 1g Three times a day. Actual dose 1mg Three times a day Fluoxetine prescribed as 125mg Twice a day. Actual dose 20mg Once a day

Savings Savings from October to February 8,753.09 How savings were achieved : Encouraging Asking nursing staff to use patients own medications relatives to bring medications into hospital Stopping unnecessary supply of medications Reviewing stock lists

My feelings about the role Positive aspects Learning new skills Working in a different environment Improved clinical knowledge Improving patient care Job satisfaction Negative aspects Feeling isolated Working environment Pressure Negative perception towards pharmacy

Thank you all for listening Do you have any questions?