ManageEngine ® Applications Manager Monitoring Custom Applications

ManageEngine Applications Manager Monitoring Custom Applications

Agenda Problem Statements Solution for Monitoring Custom Applications Benefits Sample Usage Scenario

Problem Statements Monitor Home Grown Systems? Legacy Systems that need Monitoring? Monitor a Web Application?

Applications Manager - The Solution Integrated Monitoring Console for your whole IT Infrastructure Monitors your Critical Business Applications: Servers Application Servers Databases Middleware/Portal Web Applications Virtual & Cloud Resources Custom Applications (focus of this presentation)

Primary Functions Monitoring Alerting Reporting SLA Management

Agentless Monitoring of a heterogeneous infrastructure

Custom Application Monitoring

Integrate In-House Scripts Pull data out of applications, databases Execute command line tool within scripts & read output file & report on data Monitor specific statistics in legacy applications Configure alarms, view reports, graphs Support for Scripts in Local and Remote Hosts Technical Detail: Flexibility to execute any Linux shell scripts or Windows batch files and parse the output data. Support for key value format data and tabular data

Sample Screenshot

Record & Playback Web Transactions Monitor a dynamic Web Application hosted on the Internet Support for html, ASP, JSP, PHP etc. Web Sites or Web Applications Eg: Login to an online store and check if it generates price quotes appropriately Response Times, Availability, Content Check etc. Technical Detail : Record HTTP requests and it replayed at regular intervals to ensure that Web Application is functioning properly

Java Applications using JMX Monitor Custom Application Metrics Sample Metrics : Monitor number of new user sign ups, number of application errors, number of failed transactions Build Custom Dashboards Graphing, Alerts & Reports Technical Detail: Needs your Java Application to be using JMX 1.2 / JRE 1.5 and expose information using Java Management Extensions

Java Runtime Monitoring In-depth JVM Statistics Availability and general health of JVM Track memory, usage Thread Details Technical Detail: Needs your Java Application to be running on JRE 1.5

J2EE Web Transaction Statistics Get Java method level statistics Break up of response times between various tiers (EJB, Web, Java, SQL) Enable or disable at runtime Identify bottlenecks easily Minimal Configuration needed to support this Technical Detail: Needs your Application Server to be running on JRE 1.5

WMI Performance Counters Monitor any Windows Application that supports WMI Monitor Custom Application Metrics Sample Metrics : Monitor number of new user sign ups, Peak Active Clients etc. Build Custom Dashboards Graphing, Alarms & Reports Technical Detail: Application should expose metrics via Windows Management Interface (WMI)

SNMP Enabled Devices / Resources Build Dashboard with graphs and tables Configure alerts, view reports Load MIBs Create flexible Views Track application specific metrics Technical Detail: Supports monitoring an device that exposes info via SNMP V1, V2c

Usage Scenario - 1 Customer has Ad Servers Currently executes some command line executable to retrieve performance metrics Solution: Applications Manager (APM) triggers these Custom Script Monitors Windows batch file runs the specific executable and writes the metrics to an output file APM reads the data in these output files and moves it to monitoring system Generates graphs, reports, alarms

Usage Scenario - 2 Monitored Application opens TCP Ports Solution: Applications Manager (APM) triggers “Service Monitors” Checks opening ports work or not Escalates if unavailable or if response time is high Generates graphs, reports, alarms

Usage Scenario - 3 Server Application runs on Windows Solution: Applications Manager (APM) triggers “Service Monitors”, WMI Perf Counters Monitors Windows EventLogs for Errors Checks if there is Log File Change to monitor application activity Checks opening TCP Ports work Monitors Process CPU Usage and Memory Escalates if unavailable or if response time is high Generates graphs, reports, alarms

Technical Benefits Support for heterogeneous applications and servers Standards based approach to managing IT resources Agentless Monitoring ensures low cost of maintenance Distributed architecture for High Scalability Web Client ensures high usability

Business Benefits Holistic view to your business applications Support for industry best practices Improved employee productivity Complement Existing Investments in 3rd Party NSM Low TCO & High ROI

Key Differentiators In-depth Application Monitoring Software that is easy to evaluate, use and deploy Setup and Ready to Go in hours not days or months Intuitive Web Client Agentless Monitoring Agile Support and Upgrade Services

More Info Live Demo: http://demo.appmanager.com Website: http://www.appmanager.com Download: http://www.appmanager.com/download.html Forums: http://forums.manageengine.com/appmanager Product Editions: Free Edition : 5 Monitors: Applications, Servers etc. Never Expires Professional Trial Edition : 30 day evaluation. No restrictions on Monitor Instances Enterprise Edition : Distributed set up for scalability Chinese, Japanese, Spanish, Hungarian, Korean, German, French & Vietnamese Versions are available Contact: [email protected]