Managed Print Services A smart cost control strategy MPSPA-02EA

Managed Print Services A smart cost control strategy MPSPA-02EA

Let’s start with some questions You know how much you spend on equipment – how about supplies? When you thought about supplies, did you consider inventory carrying costs? Did you consider the time it takes to find the part number and order it? How about shipping? And what about color? Don’t know how much it costs, just that it’s expensive? Don’t know the answers? Good news: You are not alone. 90% of all companies do not know what they are currently spending on internal desktop and network printing.

Where does all the money go? Excess supplies Drive installation and upgrades Unscheduled maintenance Help desk

The Desired Outcome Control expenses Manage the environment Optimize the infrastructure Improve workflow Boost productivity Do more with less Focus on core business

The Impacts of Printing

Financial Impact Printing Cost total 1-3% of annual revenues* Print Volume is declining at 1-2% per year** Related Costs For every 1 spent on printing it takes another 9 to manage it*** The Cost Equation If revenues and profits don’t increase at the same rate as the rising cost of documents, the result is eroding profits Annual Revenue Average Annual Print Spend 10 million 100K to 300K * Gartner Group ** IDC *** All Associates Group

Environmental Impact One case of paper (10 reams) uses approximately 60% of a tree* Production of 50 lbs. (5,000 pages/1 case) of copy paper produces 143 lbs. of green house gases* Three quarts of oil are consumed in the production of a single new toner cartridge and they take up to 1,000 years to decompose** Millions of square feet of landfill space is consumed with used toner cartridges, paper, and printers that could be recycled.** Office Employees Pages per Year Trees per Year Greenhouse Gas Emissions 100 1 million 120 282,000 lbs * Printgreen.com ** State of California

Productivity Impact Issues Old drivers not compatible with new applications Needed materials not in stock Documents delayed or not delivered

IT Impact Maintenance Burden 15% of IT time on printer related issues* Required driver updates for multiple models/brands of printers Not trained as printer technician Pulls IT away from projects requiring their expertise * IDC

A Sensible Strategy Xerox Partner Print Services

Manage Expenses Outsource Management of the Printers Reduce the high cost of IT’s involvement with printers Reduce administration of the fleet with one vendor providing one invoice a month for the pages printed Reduce wasted materials Reduce downtime Protect the technology investment

Boost Productivity Improve Workflow Proactive maintenance by properly trained technicians increases availability of required devices Having the right materials and devices in the right locations at the right time eliminates delays in producing needed documents Enhance your information security with innovative technology

Free Up IT Resources Reduce the printer burden Remote monitoring software reports device status and errors reducing help desk calls Outsourced service eliminates IT from spending time on issues not requiring their expertise

Minimize Carbon Footprint Green Printing Recycling toner cartridges, paper, and printers diverts millions of cubic feet of material from landfills Use recycled paper The recovery and reuse of toner cartridges and paper saves power through less manufacturing Reduce materials inventory and the associated waste Utilize eco-friendly inks that have less environmental impact Implement environmental-friendly print policies, like double-sided printing

Implementing the Strategy Xerox Partner Print Services

Stop Buying Adding more devices is not always the right solution and can increase the costs related to printer fleets.

Discovery – Due Diligence Know what you have, what you are doing with those devices, and what those devices are costing. Conduct an assessment of print devices resulting in a report that details the current usage, costs, and issues related to the fleet of printers.

Outsource the Printer Management Without remote monitoring technology and an expertise in printers, companies are best served by outsourcing this non-core maintenance and management function to a qualified partner.

Optimize the Infrastructure With reporting of usage trends, informed decisions can be made regarding the consolidation of print assets and the strategic placement of MFP’s to increase productivity and reduce costs. Implementing software solutions and innovative technology can also improve workflow processes, improve user productivity, and secure your documents.

Take Action! Assess the Current Environment What devices do you have? How are the devices used? What is the true total cost of your current printing? Better Information for Better Decisions Factual Information Implementation steps Semi-annual account reviews