Lesson 9: Employee Grievances Duration: 30 minutes HR Elements for

Lesson 9: Employee Grievances Duration: 30 minutes HR Elements for HR Practitioners Employee Grievances Slide 9- 1 1

Lesson 9 Topics Lesson 9 Topics Topic 1 – Employee Grievance Policies Topic 2 –Employee Grievance Procedures Topic 3 – Informal Dispute Resolution Topic 4 – Formal Grievances HR Elements for HR Practitioners Employee Grievances Slide 9- 22

Employee Grievance Policies Employee Grievance Policies Matters and disputes presented by employees will be equitably and impartially resolved in a timely manner Alternative Dispute Resolution (ADR) processes will be fully supported and shall be free from restraint, interference, coercion, discrimination or reprisal “Employee,” for purposes of the Employee Grievances policy, includes any employee covered by DCIPS, except for DISES employees HR Elements for HR Practitioners Employee Grievances Slide 9- 3 3

Employee Grievance Procedures Employee Grievance Procedures Component-specific grievance procedures: – Conform to Volume 2014 – Identify list of subjects that cannot be grieved – Provide an Alternative Dispute Resolution (ADR) program – Entitle employees to present grievances and represent themselves, or be represented by someone of their choice, with Component approval – Provide for informal dispute resolution and formal grievance procedures What subjects cannot be grieved? HR Elements for HR Practitioners Employee Grievances Slide 9- 4 4

Informal Dispute Resolution Informal Dispute Resolution Component-specific procedures must include: – Steps an employee must follow to informally present a work-related matter – Established timelines – Use of a neutral party – Documentation requirements HR Elements for HR Practitioners Employee Grievances Slide 9- 5 5

Formal Grievances What is the maximum number of days after the conclusion of the informal grievance procedure - or, if no informal grievance procedure was used, the act or event in question - by which the employee must file a formal grievance? May the remedy sought by the grievant in a formal grievance include a request for disciplinary or other action affecting another employee? The file maintained for each written formal grievance should be retained for how long? HR Elements for HR Practitioners Employee Grievances Slide 9- 6 6

Lesson 9 Review Lesson 9 Review Topic 1 – Employee Grievance Policies Topic 2 –Employee Grievance Procedures Topic 3 – Informal Dispute Resolution Topic 4 – Formal Grievances HR Elements for HR Practitioners Employee Grievances SlideSlide 10- 73-72