Introduction to Opalis (and a sneak peek at System

Introduction to Opalis (and a sneak peek at System Center Orchestrator) David De Backer Technology Advisor Microsoft

Session Objectives and Takeaways Objectives: You understand what the Opalis capability pillars are You can effectively describe what Opalis does and the benefits to your organization You gain an insight into the new capabilities and benefits that System Center Orchestrator will bring Key Takeaways: Opalis is all about Integration, Orchestration and Automation Opalis is part of the System Center Suite Every organization has at least one scenario that Opalis answers!

Why are we investing in IT Process Automation? How does System Center provide ITPA? Consistency Compliance Cohesion Removal of the manual The ability to choose

TODAY Leveraging the Power of Opalis 6.3

Opalis History Opalis is a mature solution set Founded in 1999 Current version is 6.3 (Nov 2010) Acquired by Microsoft in December 2009 Opalis is a subsidiary of Microsoft The current version of Opalis is a grant to Microsoft customers

Opalis brings it all together! Service Manager HP Service Manager Software . OpenView Operations Make your IT service desk enterprise strength

Opalis Concepts Activities Intelligent tasks that perform defined actions Integration Packs The way Opalis integrates to and executes activities against other systems and solutions Databus The mechanism Opalis uses to publish and consume information between activities as the runbook executes Runbooks System level workflows that execute a series of linked activities to complete

Authoring made easy Get Clone Requests Clone VMs Add Storage To Each Request ID VM VM Size Size VM VM Dis Dis kk VM ID VM VM Name Name Larg Larg e e 8G 8G B B 23311 3 VM23 VM23 3 3 CR345 3 Smal Smal ll 1G 1G B B VM23 VM23 4 4 CR346 0 23311 4 VM23 VM23 5 5 VM23 VM23 6 6 CR375 0 Smal Smal ll 4G 4G B B 23311 5 CR276 2 Med 5G 5G B B 23311 6 Disk ID 33434 33435 33436 33437 Create Advertisement Opalis Databus Protect VMs Job ID Protection Group 6655 LargeVMs 6657 SmallVMs 6659 SmallVMs 6670 MedVMs

Automating across Datacenter IT Silos Create Deployment Virtual Security Server Network Create Disk Clone VM Provisioning Provisioning Configuration Storage Update CMDB Connect Disk to VM Create Server Join Network Associate Server to Service Close Request VM VM Lifecycle Lifecycle Management Management Initiate Change Change Change & & Compliance Compliance Asset/CMDB Incident Incident Response Response Service Desk Monitor for request Application Application Service Service Management Management Event Mgmt

Opalis target scenario examples Manual tasks Change Control Batch Scripts Multiple Service Desks Compliance requirements Capacity Management User request scenarios Release Management Provisioning SLA adherence issues Disaster Recovery Rapid change environments Desktop scenarios Diverse system integrations Responding to incidents Patch Remediation Every customer has at least one scenario that Opalis answers!

The Power of the Opalis solution Market-tested Currently on 6th version of product which has seen broad customer adoption for a variety of use cases Easy authoring and debugging Drag and drop, Visio-like authoring, nested runbooks, built in features like looping and branching. Databus Abstracts developer-level complexity from the runbook author and enables Hub-and-spoke integration model Out of box Integration Packs All major enterprise products covered (HP, IBM, CA, BMC, EMC) Easy extensibility Quick Integration Kit (QIK) Operations console Role-based views provide visibility to the runbooks Cost All Management licensing vehicles (SMSE/D, ECI, e-CAL and SPLA) include a license grant for Opalis.

How do you get Opalis? The Opalis subsidiary has granted Microsoft customers rights to Opalis: Server Management Suite Enterprise/Datacenter (SMSE/D) New into Service Provider Licensing (SPLA)! New into Enterprise CAL (eCAL) for client scenarios! Getting the bits: 180 day trial available on microsoft.com Full version and licenses also on microsoft.com Opalis will not be on MVLS, TechNet or MSDN

TOMORROW Lets go take a look at System Center Orchestrator!

System Center Orchestrator Investments IT Pro Authoring, Debugging & Scripting Operator Trigger, Monitor &Troubleshoot Developer Application integration IT Business Manager Report & Analyze

What are the components of Opalis? External Integration Opalis Quick Integration Kit IT Pro Developer . Web Service Operator IT Business Manager

What will you see in Orchestrator? Dynamic Silverlight console Consistency across Versions Opalis 6.3 & Orchestrator PowerShell Protection of existing investments in Opalis 6.3 Powerful Web Service Interface from anywhere to System Center Reporting No new interfaces, just leverage of existing structures Script based interaction with System Center Orchestrator

Frequently Asked Questions! Localization / Globalization We are globalizing for Orchestrator Localization (languages other than EN US) will follow in a future release. Operations Manager Management Pack YES! Released with Orchestrator

FAQ – IP remediation and support We are committed! Remediation is underway! More IP’s are planned For every remediation: Validate we should have the IP Ensure we have the right activities Document the use scenario’s Update for new versions, API changes Adhere to EULA’s Remediate code

Opalis 3rd party Integration Packs - OOBE BladeLogic Operations Manager BMC Atrium CMDB BMC Remedy AR System BMC Event Manager BMC Patrol CA Spectrum CA Unicenter Service Desk CA Autosys CA eHealth CA Unicenter NSM EMC Smarts InCharge VMware vSphere File Transfer Protocol HP iLO and OA HP OpenView Operations (Windows) HP Service Manager HP Asset Manager HP Network Node Manager HP OpenView Operations (Unix HPUX) HP OpenView Operations (Unix Solaris) HP OpenView Service Desk IBM Tivoli Netcool Omnibus IBM Tivoli Enterprise Console IBM Tivoli Storage Manager UNIX Veritas NetBackup Items in Green are targeted for remediation for the Orchestrator release

No IP? No Problem! QIK is a Software Development Kit (SDK) Programming Interface for Microsoft .NET 2.0 (C#, VB) Programming Interface for Java SE5 API documentation, C# examples, FAQs Integration Packs for running QIK objects Wizard for packaging Integration Packs Wizard for creating integrations with command line based solutions Quickly Develop Integrations Simple APIs that are easy to learn and use Integration details are encapsulated Easy wizard-driven approach to building integrations with data center tools that provide a command-line interface

Announcing the TechNet Gallery! A central place to find community content for System Center Opalis community created Integration Packs! Easy to share & download See ratings of download & author, Q&A, and more! http://gallery.technet.microsoft.com/

Useful Links http://msft.it/opalisresources http://msft.it/opalis http://msft.it/opalisblog http://msft.it/opalistechnet http://msft.it/CharlesJoy http://msft.it/adamhall http://opalis.codeplex.com

Close, Q & A David De Backer Technology Advisor Microsoft Belgium & Luxembourg [email protected]

2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.