insurance.wa.gov/ medicare-advantage-plans-part-c Welcome to

https://www.insurance.wa.gov/ medicare-advantage-plans-part-c Welcome to 2022! Medicare Advantage OEP January 2022 continuing education Created Dec. 22, 2021

Agenda Welcome to 2022! Medicare Advantage Open Enrollment Period Job aids and resources Wrap-up January learning objectives 1. Describe what can be done during MA OEP counseling. 2. Demonstrate where to find resources to answer client questions regarding MA OEP. SHIBA advisor continuing education January 2022 2

Medicare Advantage OEP SHIBA advisor continuing education January 2022 3

MA OEP news and discussion As a group, review page 72 of Medicare & You 2022: Medicare Advantage Open Enrollment Period https://www.medicare.gov/Pub s/pdf/10050-Medicare-and-You. pdf SHIBA advisor continuing education January 2022 4

MA OEP topic information Your RTC or VC will lead a role play demonstration on MA OEP topics. You may use the scenarios on the document accessible from this slide, or go to the next slide for other suggestions. https://www.insurance.wa.gov/media/10643 Continued SHIBA advisor continuing education January 2022 5

MA OEP topic information (continued) Other topic suggestions MA OEP: What is it? Who is most impacted? What choices are available? How can you as an advisor help beneficiaries with making decisions? SHIBA advisor continuing education January 2022 6

SHIBA job aid: SHIBA counseling resources with links SHIBA advisor continuing education January 2022 7

New SHIBA job aid: Resources with links SHIBA counseling resources with links This job aid is a reference to use when counseling clients. You may access the job aid from this link: https://www.insurance.wa.gov/me dia/10642 SHIBA advisor continuing education January 2022 8

Resources SHIBA advisor continuing education January 2022 9

2022 resources Medicare & You 2022 Partner publication The 2022 version is now available online. https://www.medicare.gov/Pubs/pdf/ 10050-medicare-and-you.pdf See the Notes for this slide and also the next PowerPoint slide for more information on ordering this publication. SHIBA advisor continuing education January 2022 10

2022 resources (cont’d) Guide to ordering publications through Fulfillment Step-by-step instructions for ordering publications and have them directly mailed to you or a client. SHIBA client publication https://www.insurance.wa.gov/media/ 1562 10 pages SHIBA advisor continuing education January 2022 11

2022 resources 2022 Medicare Part A and B chart is now posted on these pages: https://www.insurance.wa.gov/how-much-do-medicare-parts-an d-b-cost https://www.insurance.wa.gov/what-medicare-part-hospital-insu rance-covers https://www.insurance.wa.gov/what-medicare-part-b-medical-in surance-covers https://www.insurance.wa.gov/shiba-publications The chart is also available: Online at https://www.insurance.wa.gov/media/10536 For ordering through Fulfillment (see slide 11). SHIBA advisor continuing education January 2022 12

2021-2022 training schedule 2022 Topics February: SHIBA’s Top 10 counseling questions March: Extra Help and MSP April: Volunteer recognition May – December: To be announced Topics are subject to change. SHIBA advisor continuing education January 2022 13

Evaluation Your responses help to improve SHIBA’s training program. Did you find today’s training helpful or useful for your SHIBA counseling or outreach? What would have made this training better for you? Please take some time to send thoughts to [email protected] or to your trainer. Or you may use our brief online survey at https://www.surveymonkey.com/r/SHIBA-TrainingEvalua tion . SHIBA advisor continuing education January 2022 14

Photo credits Slide 1 Photo by Vladimir Soares on Unsplash Photo by Visual Stories Micheile on Unsplash Photo by Nathan Anderson on Unsplash Photo by Jixiao Huang on Unsplash Photo by Ekaterina Shakharova on Unsplash Slide 2 Photo by Kelly Sikkema on Unsplash Slide 13 Photo by Eyestetix Studio on Unsplash SHIBA advisor continuing education January 2022 15