Information Technology Presenters: Chris Carroll and Skip Hahnert 1

Information Technology Presenters: Chris Carroll and Skip Hahnert 1

Information Technology Support 3 to Know 1. From ‘tearing down’ computers for repair to providing technical support for users in organizations small and large, students gain the skills needed to get high demand jobs doing IT Support. 2. Need to fill 3,840 jobs by 2024 3. Average Salary in Indiana: 74,488 (Associate Degree) 48,800 (Certificates) Major Employers 3 to Show 1. Students get hands on experience diagnosing, troubleshooting, and repairing computer related equipment and systems. 2. IT Support is an excellent foundation for multiple career pathways. 3. Skilled faculty with experience in the IT industry. IU Health Eskenazi Cook Group Smithville Fiber Indiana Voice and Data Louisville Geek Ivy Tech Valparaiso University Spectrum/Charter

Cybersecurity/Information Assurance 3 to Know 1. If you enjoy solving puzzles, working with new technologies, figuring out how things work, or want to learn how to defend information assets, then this program is for you! 2. Need to fill 6,670 jobs by 2024 3. Average salary in Indiana: 84,828 (Associate & Bachelor’s Degrees) 79,370 (Certificates) Major Employers Digital Harbor Crane Naval Tri-Star Warrant Technologies 3 to Show 1. Certified by the National Security Agency and Department of Homeland Security as a Center of Excellence for Cybersecurity Education 2. Partnerships with world-recognized certifications and organizations such as CompTIA, EC-Council, VMware and Cisco. 3. Students work with many different technologies and can participate in various cybersecurity competitions throughout the curriculum.

Network Infrastructure 3 to Know 1. From routing and switching to working with the backbone of the entire Internet, the Network Infrastructure program teaches students configure, secure, and manage networks. 2. Need to fill 7,110 jobs by 2024 3. Average salary in Indiana: 82,413 (Associate Degree) 70,950 (Certificates) Major Employers Smithville Fiber IU Global NOC Platformatics Data Strategies West Communications Louisville Geek 3 to Show 1. Graduates can work in information technology, for telecoms, cable providers and Internet service providers. 2. Hands-on learning including securing wireless networks, configuring a VPN, and working with Voice over IP (VoIP) telephones. 3. Use equipment from the largest IT companies in the world, including Cisco and Palo Alto Networks.

Software Development 3 to Know 3 to Show 1. Software Development is for professionals interested in making computers do cool things. 2. Need to fill 8,630 jobs by 2024 3. Average salary in Indiana: 82,854 (Associate & Bachelor’s Degrees) 77,344 (Certificates) Major Employers Cook Group City of Louisville Artisan Electronics InterApt Platformatics 1. Talented faculty with experience in the industry 2. Students learn multiple programming languages on multiple platforms for multiple roles 3. Students develop mobile apps, video games, security, and other scripts

Nursing & Health Sciences Presenter: Mary Anne Sloan 6

Practical Nursing 3 to Know 1. Primarily work in long term care; increasing aging population will only continue to increase demand. 2. Need to fill 7,685 jobs by 2024 3. Average salary in Indiana: 41,540 3 to Show 1. 2016 Board pass rate: 96.8% (national average 83.73% ) 2. Students can graduate in 3 semesters once admitted to the program. 3. Pathway to Registered Nurse 3 more semesters after becoming a licensed practical nurse Many employers will help pay for this Major Employers All of Indiana’s long term care facilities.

Associate of Science in Nursing 3 to Know 1. Most graduates go on to work in a hospital. 2. Need to fill 25,074 jobs by 2024 3. Average salary in Indiana: 60,050 Major Employers 3 to Show 1. 2016 Board pass rate: 85.3% (national average is 81.68%) 2. Pathway to Bachelor’s and Master’s Degrees 3. Many of our graduates earned Master’s Degrees and are now teaching in our Nursing programs All hospitals across all of our campus communities are hiring Ivy Tech ASN grads!

Long Term Care Specialist 3 to Know 1. Certified Nursing Aides – backbone of the long term care industry 2. Need to fill 11,430 jobs by 2024 3. Average salary in Indiana: 25,000 This certificate will raise wages to 31,000 – according to industry partners Major Employers/Partners All of Indiana’s long term care facilities Indiana Health Care Association and their membership 3 to Show 1. Program provides 4 industry-recognized certifications within 1 certificate. CNA (Certified Nurse Aide) QMA (Qualified Medication Aide) Dementia Care Restorative Care 2. Allows for career growth as well as creates a pathway. 3. Great pathway for high school students.

Supply Chain Management – Logistics & Business Administration Presenter: Aaron Baute 10

Supply Chain Management 3 to Know 1. Supply Chain is one of the largest and fastest growing industries in the state and is an essential part of the manufacturing process. 2. Need to fill 8,620 jobs by 2024. 3. Average Salary in Indiana: 71,660 (Associate & Bachelor’s Degrees) 39,712 (Certificates) Major Employers 3 to Show 1. Very close relationship with Purdue University Supply Chain Technology 2. Tri-County High School Program Runs a warehouse serving the school system with donated equipment 3. Valuable industry certifications embedded in the program Kirby Risk, UPS, FedEx, Fastenal, Schneider, Full Beauty Brands, Oscar Winski Logistics, Geodis, WalMart Distribution, Ryder Logistics, Wabash National, Schilli Transportation, CAT Logistics

CDL Plus 3 to Know 1. Program is a top priority the State of Indiana #3 most in-demand job in the state 2. Need 2,000 per year, only 1,400 licenses issued last year Currently getting jobs during training or within 3 days of completing training 3. Average Salary in Indiana: 45,870 Major Employers 3 to Show 1. Students can achieve greater income after one semester than from a vast majority of our two-year programs. Four weeks with the non-credit licensure program. 2. Truck driving is a road to wealth as an owner-operator and entrepreneur. 3. Clinton County High School Program Linked to industry partnerships/internships UPS, Schneider, Venture Logistics, USF Holland, Celadon, Carter Express, Bailey Trucking, Schilli Transportation

Business Administration 3 to Know 1. General and business services management, including retail and financial services, human resources, marketing, insurance and banking industries. 2. Need to fill 44,960 jobs by 2024 3. Average Salary in Indiana: 63,379 (Associate and Bachelor’s Degrees) 38,983 (Certificates) Major Employers 3 to Show 1. Very talented faculty pool Senior Level Management from Subaru, FedEx, Ford, US Army, and many others 2. Associate of Science is a transfer program Leads to degrees at Purdue Krannert, IU Kelley and other schools 3. Specialized certificates Human Resources (preparation for SHRM certification) Insurance Defenders, Old National Bank, Cook Medical and Bio Tech, Fastenal, Applebee’s, Purdue Federal Credit Union, Erie Insurance Agents, Purdue University, Kirby Risk

Technology & Applied Sciences Presenter: Sue Smith 14

Building Construction Technology 3 to Know 1. Hands-on laboratories; students learn by doing. 2. Need to fill 19,960 jobs by 2024 3. Average Salary in Indiana: 45,775 (Associate Degree) 39,453 (Certificates) Major Employers Granite Ridge Builders Hagerman Group CME Corporation 3 to Show 1. Portable credentials - learn skills and work anywhere 2. Transferable credit to many nationwide apprenticeship programs 3. Internationally recognized certifications embedded into the curriculum

Building Construction Management 3 to Know 1. Solid preparation for students looking to move from the field into project management 2. Need to fill 19,630 jobs by 2024 3. Average Salary in Indiana: 45,775 Major Employers Hagerman Group F. A. Wilhelm Construction Co CME Corporation 3 to Show 1. Associate of Science degree available 100% online 2. Portable credentials - learn skills and work anywhere 3. Valuable industry-recognized certifications embedded in the courses

Agriculture 3 to Know 3 to Show 1. Indiana ranks 10th in the nation in total value of agricultural products and 7th in nursery and greenhouse products. Agricultural Automation continues to push Indiana production higher, but also causes skills gaps within the workforce. 2. Need to fill 26,320 jobs by 2024 3. Average Salary in Indiana: 31,989 (Associate Degree) 30,261 (Certificates) Major Employers Indiana Farms Becks Hybrids Case IH Dow AgroSciences Fair Oaks Farms Belstra Milling 1. Adding 3 new certificate (CT) degrees to Hydroculture, Urban Horticulture, and Grain Systems. 2. Ivy Tech Terre Haute plants 6 acres of sweet corn each year to provide food to local charities. 3. Ivy Tech Lafayette awarded Lilly grant to study Internet Of Things (IOT) on Lafayette farm using sensors and data technology.

Engineering 3 to Know 1. Indiana ranks 24% above the national average in concentration of Engineering careers and outpaces other states in growth of engineering jobs. 2. Need to fill 6,380 jobs by 2024 3. Average salary in Indiana: 76,052 (Bachelor’s Degree) Major Initiatives 3 to Show 1. This transfer program has dedicated articulation agreements with most Indiana Engineering Universities. Purdue, University of Southern Indiana, University of Evansville, Indiana State University, and Valparaiso 2. This program attracts transfer and second chance students at a high rate. 3. Strong enrollment in Engineering with 415 students. The Engineering program is one of the hardest programs of study at Ivy Tech. Starting this past fall semester, the program was changed to “restricted enrollment” – students must meet minimum remediation requirements. The increasing trend with employers is to place Ivy Tech Associate degree Engineering graduates as junior engineers and designers while then paying for subsequent school work at transfer Universities.

Advanced Automation and Robotics Technology 3 to Know 3 to Show 1. Heavily embedded with valuable industry-recognized certifications; trends in automation and robotics continue to grow. 2. Need to fill 17,180 jobs by 2024 3. Average salary in Indiana: 53,869 (Associate Degree) 48,590 (Certificates) 1. Highly skilled instructors with industry experience and certifications. 2. Heavy hands-on learning with stateof-the-art equipment and curriculum. 3. 75 credits allow students to perfect skills that are in demand by today’s employers. Major Employers General Motors BF Goodrich Dana Honda Boston Scientific Eli Lilly Bemis Corporation Clabber Girl Decatur Mold Sony DADC Steel Dynamics Target Aisin Conagra Kraft Foods

Industrial Technology 3 to Know 1. Heavily embedded with valuable industry-recognized certifications; electrical, mechanical, and welding skills are in HIGH demand. 2. Need to fill 59,390 jobs by 2024 3. Average salary in Indiana: 46,048 (Associate Degree) 42,424 (Certificates) Major Employers All manufacturing and related companies Allison General Motors Lilly Dana TIEM Fiat Chrysler of America Berry Plastics 3 to Show 1. Heavy hands-on learning with stateof-the-art equipment. 2. Highly skilled instructors with industry experience and certifications. 3. Blended curriculum (on-campus classes combined with digital technology) helps students to master knowledge.

An Intentional Approach To Program Quadrants Informing initiatives, priorities, data, investments Presenters: Terry Nolot, Cory Cochran Sellersburg Campus 21

An Intentional Approach To Quadrant Programs Ivy Tech Sellersburg Presentation Outcomes How we use Quadrants as an organizing and investment framework for programs Examples of developing enrollment/persistence tracking reports around Quadrants Focused initiatives to build key Quad program applications/students/completions Importance of tracking results Seeing how Quadrant filter can impact decisions on faculty/staff positions Realizing importance of communication in maintaining Quadrant focus How our campus is moving forward with Quadrant framework 22

An Intentional Approach To Quadrant Programs Ivy Tech Sellersburg Workforce Data Already A Decision Driver On Campus Quadrant Analysis Provides Next Level Approach To How We Organize, Track, Invest, Market/Recruit, Communicate Programs It Started With Collaborative Workforce Alignment Presentation, Discussion, and Adjustment Led To A Concerted Campus Effort to Embed Quadrant Framework Into Our Approach To Programs and Workforce 23

An Intentional Approach To Quadrant Programs Rebuilding Our Entire Tracking Inventory Around Quadrants QUAD 1 Accounting Census Fall '16 Census Fall '17 HC Diff % Up/Down 75 69 -6 -8.00% QUAD 2 Census Fall '16 Census Fall '17 HC Diff % Up/Down QUAD 4 Census Fall '16 Census Fall '17 HC Diff % Up/Down CRIM BUSN, Less Certs ECE, Certs and and AAS AAS EDUCATION Entrepreneur-ship HLCS Tot 24 142 60 61 1 42 142 43 79 4 18 0 -17 18 3 75.00% 0.00% -28.33% 29.51% 300.00% DESN 105 94 -11 -10.48% HUMS 536 588 52 9.70% 85 63 -22 -25.88% HVAC INDT, INCLUDING INFORMCTS ATICS 36 52 19 40 44 25 4 -8 6 11.11% -15.38% 31.58% MEAS 88 69 -19 -21.59% MPRO 6 6 0 0.00% NTWK Software Supply Chain/ Quadrant 1 Infrastructure OFAD Development Logistics Total 36 18 47 8 1239 36 10 55 7 1322 0 -8 8 -1 83 0.00% -44.44% 17.02% -12.50% 6.70% Programmatic PNUR Total * 58 197 61 208 3 11 5.17% 5.29% NRSG 139 147 8 5.76% Census Fall '16 Census Fall '17 HC Diff % Up/Down QUAD 3 AART VISC 37 27 -10 -27.03% 64 75 11 17.19% Programmatic Total * 206 196 -10 -4.85% BUSN Certs and ECE, non Certs AAS ENGT and AAS PARAL 214 25 23 195 18 15 -19 -7 -8 -8.88% -28.00% -34.78% 37 42 5 13.51% Computer Server Info Tech. Science Transfer Cyber Security Database Admin. Admin. Support 20 49 7 10 26 18 52 8 5 18 -2 3 1 -5 -8 -10.00% 6.12% 14.29% -50.00% -30.77% MLT 21 25 4 19.05% Programma PTA RESP tic Total * 46 26 504 43 34 473 -3 8 -31 -6.52% 30.77% -6.15% 24

Quadrant Program Dashboard Dashboard Elements Detailed Semi-Monthly Program Reports By Major, Degree Program, Student Type Tracks Applicants, Applied-Not-Registered, New and Continuing Registered Weekly Change, Point-In-Time Comparatives 25

Quadrant Program Dashboard (continued) QUAD 1 Programs Total HC Change, % Change, Applicants Week prior Week Prior First Time HC Change, % Change, Week prior Week Prior Transfer 62 2 3.33% 17 Business Admin., AAS DE 2 0 0.00% 0 0 #DIV/0! 0 Business Admin., TSAP AS 2 0 0.00% 0 0 #DIV/0! Bus Admin TSAP, AS DE 0 0 #DIV/0! 0 Business Admin, AS 0 0 #DIV/0! Business Administration, TC, CT 8 1 Human Resource Mgt., CT 3 77 Business Admin., AAS Total 0 0.00% HC Change, % Change, Week prior Week Prior Readmit 19 1 26 1 4.00% 0 #DIV/0! 2 0 0.00% 0 0 #DIV/0! 2 0 0.00% 0 #DIV/0! 0 0 #DIV/0! 0 0 #DIV/0! 0 0 #DIV/0! 0 0 #DIV/0! 0 0 #DIV/0! 14.29% 2 0 0.00% 3 0 3 1 50.00% 0 0.00% 1 0 0.00% 0 0 #DIV/0! 2 0 0.00% 0 0.00% 20 0 0.00% 22 35 0 0.00% 0 5.56% HC Change, % Change, Week prior Week Prior 0.00% 0.00% 26

Quadrant Program Persistence Reports Fall 2017 Registrants Spring 2018 Registrants, Excluding New 313 229 73.16% M1-3BUS-AAS 4 3 75.00% M1-3BUS-TC 0 0 M1-3BAT-AS 4 4 100.00% M1-BUNT-AS 10 6 60.00% M1-BUSN-AAS 163 122 74.85% M1-BUSN-AS 24 15 62.50% M1-BUSN-TC 7 6 85.71% M1-BTSA-AS 95 68 71.58% M1-HRMG-CT 6 5 83.33% QUADRANT 1 BUSINESS TOTAL (Q1) Regional Overall Persistence Census Persistence % Spring 2017 Difference % Difference 72.95% 0.21% 70.10% 3.06% State Persistence, by Program % Difference 69.47% 3.69% 27

Quadrant 1 Program Priority Ranking QUADRANT 1 Business Administration Industrial Technology Accounting Informatics Medical Assisting Advanced Automation / Robotics Technology Early Childhood Education (Certs & AAS) Education Network Infrastructure Human Services Software Development Heating Ventilation A/C Medical Laboratory Technology Cyber Security / Information Assurance Respiratory Care Information Technology Support Server Administration Manufacturing Production & Operations Entrepreneurship Business Operations, Applications, and Technology* Healthcare Specialist** 15-16 Grads, Unduplicated Burning Glass 16-17 Grads, Annualized Unduplicated Openings DWD 2027 Projections Growth, 2017-2027 Sum Affiliated WRG 92 88 775 533 167 1655 TC BUSN 11 18 294 78 35 436 CT Ind. Mechanical; CT Ind. Electrical 32 38 295 32 15 412 TC ACCT; CT Bookkeeping 1 15 172 105 71 364 TC, CT Informatics 31 29 251 23 14 348 TC Medical Assisting 4 5 294 10 4 317 TC AART 23 24 0 184 81 312 N/A 7 14 0 80 16 117 N/A 5 5 0 74 30 114 N/A 32 18 0 32 12 94 N/A 1 6 0 35 32 74 TC Software Development; CT Java App. Development, Web Application, Web Foundation 16 14 0 10 3 43 TC HVAC; CT HVAC 12 9 0 13 5 39 N/A 6 7 0 10 7 30 CT Digital Forensics, Network Penetration, Network Security 16 13 0 0 0 29 N/A 3 3 0 0 0 6 TC Info. Tech. Support; CT Information Tech. Help Desk, Info. Tech. Support 3 3 0 0 0 6 TC Server Administration; CT Microsoft Administration, Linux Administration 0 2 0 0 0 2 TC MPRO 0 0 0 0 0 0 N/A 8 6 362 10 0 386 TC BOAT; CT Microsoft Office Specialist 102 78 0 99 51 330 TC Healthcare Specialist; CT Outpatient Insurance Coding; CT Phlebotomy Tech.; CT Pharm. Tech *Small progam; students being referred to BUSN ** Heavily weighted due to grads pursuing LE programs 28

Quadrant I Program Marketing/Recruitment Focused Effort To Stem Chronic Enrollment Declines Quadrant 1 Recruiter Assistant Director of Admissions/Recruitment created Member of Workforce Cabinet Devoted to applications/conversion for Quadrant I programs (adult student focus) Also owns WRG inquiries 29

Quadrant I Program Readmit Recruitment Incentive Program Workforce Alignment Readmit Project (launched in July) Original Parameters 2.5 GPA 36 credit hours Must enroll in 6 credit hours Reenroll in a Quad 1 program 30

Quadrant I Program Readmit Recruitment Fall 2017 6/28-8/30 Quad 1 Incentive Announcement and planning 6/28-7/10 Spring 2018 Round 1 of 7/107/16 emails 7/16-7/28 Met w/students to 8/1-8/8 Round 2 of register them Planning for Spring Semester Emails 8/31-1/16 8/31-9/15 Track and report Emails and Phone calls 9/15-12/31 Track and report 12/31-1/16 Fall and Spring Workforce Ready Grant Pushing 12 & 8 Week courses 8/11-8/20 Research and Planning 8/11-5/30 8/21-8/31 Working in CRM for initial email 9/4-10/14 Meetings with External Stakeholders & contacting students Work w/students to get enrolled for spring 2018 10/14-12/31 Push 12 and 8 week spring course July September August Aug 14 WRG announced Aug 30 11 Quad 1 Students Oct- Nov 1/16-5/30 December - January Spring semester Jan 16 6 WRG Students 32 Quad 1 Readmits

Quadrant I Program Marketing Investing Marketing Resources Marketing Quadrant I Programs Dedicated marketing budget set aside for marketing of Quadrant I programs Priority programs established with first Quadrant I alignment for digital marketing campaigns 32

Quadrant 1 Program Enrollment Fall 2017 Quadrant 1 Comparatives Spring 2018 Quadrant 1 Comparatives 2.19% 6.7% 1400 1600 4.8% 1400 1200 1200 1000 1000 9.1% 800 7.4% 800 600 8.9% 600 400 400 200 0 200 Q1 Applicants, 1171 Q1 New, Readmit, Transfer Q1 Total Enrollment, 1322 Enrollment, 610 0 Q1 Applicants, 685 Q1 New, Readmit, Transfer Enrollment, 329 Q1 Total Enrollment, 1497 33

Quadrant Programs and K-14 K-14 Initiatives Developing Completion Pathways Pre-Nursing, Central Sterile Technician, Industrial Technology CTs with Prosser Career Center MASP Welding for Scott 1 and 2 Districts 34

Faculty Staffing Quadrant Filter Faculty Positions Viewed From Quad Perspective Faculty Support for Quad 1 Programs Addition of Full-Time Human Services Program Chair Addition of Full-Time HVAC Faculty Faculty Support for Quad 2 Programs Addition of Full-Time ASN Faculty Addition of Full-Time LPN Faculty 35

Framing Internal Communications Wide Disbursement Of Quad Enrollment/Persistence Tracking Reports Chancellor Academic VC/AVC/ Deans/Chairs Enrollment Services Leads Student Success Leads Workforce Alignment Consultant Recruitment and Retention Council Quadrant I Recruiter/Advisor meetings Workforce Cabinet Advisory Councils Referenced At Board, Faculty, Staff meetings 36

Updated Quad Snapshot 37

Moving Forward Detailed Decision Support Analysis of Quadrant 1 Efforts Develop Persistence Quad 1 Initiatives (InsideTrack) Embed In AYD Admissions Efforts Embed in 4DX Efforts 38

Employer-Driven Curriculum & Training Programs Presenter: Chancellor Molly Dodge Madison Campus 39