Information Technology Florida A&M University College of Law

Information Technology Florida A&M University College of Law

Wireless Access famulawwirelessnet: 9028fA04MU15 famulawwirelessnet2: 9028fA04MU152 FAMUSecure: Room240wifi: iRattler username/password rattler2021

Help Desks Main Campus Help Desk: 850-412-4357 For password resets & general issues not particular to the CoL Office of Instructional Technology: [email protected] Email for issues regarding Canvas access

College of Law Help Desk Evening Phone Number: 407-254-2468

Online Help Desk Ticket Systems Main Campus: its.famu.edu For support and request for services provided by Main Campus

DUO iRattler Multi-Factor Authentication System Enroll in DUO at duo.famu.edu Install the mobile app to enable push notifications to your device Register an alternate phone number for uninterrupted access in the event you lose access to your primary device

iRattler Log in to access a variety of services and software

FAMMail Access FAMMail directly by going to mymail.famu.edu Link your account to a mobile device by adding it via any mail application as a “Microsoft Exchange” account, then sign in using your FAMU credentials

Microsoft Office Software Log in to iRattler and select “Outlook” to access all of your Office365 Apps

Adobe Creative Cloud Log in to iRattler and select “Adobe” to access several apps and download Creative Cloud.

FAMU Alert System Register for the FAMU Alert System at https://member.everbridge.net/1864226259861522/ov The FAMU Alert is a communications system/application (Everbridge) that provides timely and accurate information about emergency situations that could impact the university. The goal is to help keep the campus safe and informed during an emergency. Participants can choose to include Orlando and/or Tallahassee information.