Induction Program IT Briefing by MIS Last Update 2018

Induction Program IT Briefing by MIS Last Update 2018

Agenda 1. MIS Support Coverage 2. Introduction : In-house Applications 3. MIS Portal 4. Procedure Support Procedure Email/Internet Application Procedure System Requisition and Reverse Transaction 5. Dos & Don’t on eBizOS and Hardware

1. MIS Support Coverage MIS ISO TECHNOLOGY GSB GMSB GKL GK2 ISO 2 ISO 2.1 ISO Chemical

2. Introduction : In-house Applications eHRM Leave Application Training Payroll Attendance eStore Receiving Material Requisition Store Adjustment Memo Return to Store eManufacturi ng Planning Die Inventory GALT Move Lot Packing List Shipment ePurchasing & eDistribution PR & PO Online Supplier portal

3. MIS Portal

4. Support Procedure START Problem found Kindly follow the Support Procedure when face any system/PC problem. User manage to resolve? Yes No Login the eService Portal Login to eService Yes During working hours? Follow Duty Roster if you would like to call for immediate support. No Manager Approve? No Yes Call Respective Support based on "Off-Office Duty Roster" No Response? Yes No Contact Manager Manage to solve problem? Yes Close eService END

5. Email/Internet Application(ISO) Procedure Email or Internet Application form is available at Portal. Fill up form & send the application in soft copy to authorized Department Head and C.C technical [email protected]

6. System Requisition Procedure System Requisition Form (SRF) is used for user to request for system improvement, enhancement, new development and etc. on eBizOS system.

6. Reverse Transaction Procedure The Reverse Transaction Form (RTF) is used to allow user request for changes on data that already posted. Procedure apply for: - X-Issue - X-Move - Lot Adjustment - Data Amendment

6. DOs on eBizOS and Hardware Access to MIS Portal to view all the system, application form & procedure. Retrieve your password at eBizOS system main page if you forgot your password. Raise eService to report any software or hardware issue. Follow Off-Office Hours Duty Roster if support is needed after working hours. Raise System Requisition for system enhancement / development Raise Reverse Transaction if any data amendment is needed Raise Email and Internet Application for new email & internet account

6. DOs on eBizOS and Hardware Practice good housekeeping of Microsoft Outlook Online folder and Personal Folders. Make sure no paper clip and staple bullet attached to recycle paper when printing.

7. DON’Ts on eBizOS and Hardware Don’t use shape object to remove stuck paper on printer. Employees are strictly prohibited from installing any games, pirated, illegal or non-job related software. No abuse on internet and email usage. e.g. chatting, virus spreading, personal business activities, porno graphic material, leaking confidential material and hacking activities. If violate, warning letter will be issued. Company email is for company business related purpose and not for personal interest used, doing so will resulting high chances of spam or virus attack and congested bandwidth and not enough email storage spaces.

eBizOS – eManufacturing (GSB/GMSB) Planning, Die Inventory, GALT, Move Lot, Packing List & Shipment for GSB/GMSB.

eBizOS – ePurchasing/eStore (GSB/GMSB/GKL) Purchase Requisition, Purchase Order, Store, Costing and etc for GSB/GMSB/GKL.

eBizOS – eHRM (GSB/GMSB/GKL) Leave Application, Time Attendance, Training Management, Payroll Management and etc for GSB/GMSB/GKL

eBizOS – ESOS Employee Share Option Scheme entitlement, earn, exercise and balance tracking.

eBizOS – eService Portal IT services/support request, service log book tracking, system improvement & enhancement requisition and feedback.

eBizOS – eDistribution Portal A portal for Globetronics supplier tracking of purchases from Globetronics and delivery.

eBizOS – eManufacturing ShopFloor Control System, Planning, Purchase Requisition, Purchase Order, Store, Die and Dice Store for ISO Technology/ISO Chemical/OBU/RTC

eBizOS – eHRM (ISO Technology) Leave Application, Time Attendance, Training Management, Payroll Management and etc for ISO Technology.

eBizOS – User Requisition Form, Email & Internet (GSB/GMSB) Key person will require to raise on behalf staff. Raise for Email/ Internet Access/ Account Application. Login to eBizOS system, WORKBENCH WORKBENCH MASTERS ACCOUNT APPLICATION. Department head will approve under APPROVAL Approval Manager Approval Module Approval List module in eBizOS system.

Off Office Duty Roster Please follow the work week to dial the 1st level of support personnel for direct support.