HOMEOWNERS ASSOCIATIONS IN PARAMOUNT Erika Estrada Dr. Lynch November

HOMEOWNERS ASSOCIATIONS IN PARAMOUNT Erika Estrada Dr. Lynch November 30, 2017

Background City HOAs Los Angeles County, CA City has lost communication Compton, Lynwood, South Gate, Downey, Bellflower, and Long Beach Too many citizen calls regarding concerns and complaints General Law City Council/Manager form of government Objective: Five council members elected at larger Population 54,100 Predominately Spanish Speakers Identify HOAs within city limits Identify which HOAs are defunct Create a pamphlet

Proposed Changed Conditions Educate Citizens Translate informatio n

Examination and Determination Difficulty finding Information 72.3 27.7 78.6 21.4 Other 2000 Hispanic 2010 Hispanic Other

Course of Action Option 1 Option 2 Option 3 Option 4 Index on City website Informative pamphlet Series of HOA awards Newsletters HOA information Understand rules and regulations Promote productivity Up-to-date information Easier public access Access through City website Free advertisement Current events Less City involvement Printed Copies Civic Participation Civic participation

Fiscal Impacts Option 1 Option 2 Index Index on on City City website website IT employee IT employee Intern Intern (Computer (Computer Science) Science) Informative Informative pamphlet pamphlet Primary Primary source: source: online online access, access, reduces reduces cost cost Series of HOA awards Option 4 Promote Promote productivity productivity Collaborate Collaborate with with nonnonprofits profits and and local local businesses businesses Reusable Reusable awards awards Newsletters Newsletters Partner Partner with with local local colleges colleges (El (El Camino Camino College College Compton Compton Center, Center, Cerritos Cerritos College, College, Cal Cal State State Dominguez Dominguez Hills) Hills)

TEAM DYNAMICS

Successes Different strategies Team Work Real Estate Agent Work independentl y Responsive HOAs Research

Breakdowns Team Case Study Human Resouces Ti me Tim Communicatio n Extremely demanding

Lessons Learned Personality Respect Communication Suggestio n Immediatel y connected Rising above any conflict Provided solutions Closer radius

Questions?