FastTrack for Dynamics 365 Success By Design Tommy Skaue Sr

FastTrack for Dynamics 365 Success By Design Tommy Skaue Sr FastTrack Solution Architect FastTrack F&O EMEA FastTrack Expansion

FastTrack for Dynamics 365 is a customer success program powered by the Microsoft engineering team to enable organizations to accelerate Dynamics 365 implementations and go-live with confidence We’re very impressed with the FastTrack collaboration with PowerObjects. In partnership with Microsoft, both teams were able to navigate and overcome unexpected challenges with the greatest zeal. – Liz Pham Director, Global Product Management HCL-PowerObjects

Based on Success by Design The Dynamics 365 engineering team brings you the learnings and experiences from 3000 cloud deployments through Success by Design. Success by Design (SbD) is the prescriptive guidance - approaches & recommended practices - for designing, building and deploying a Dynamics 365 solution. It is grounded in fundamentals of good solution architecture and design, product capabilities, and proven approaches to business process transformation and implementation. Designed around three core principles: Early Detection Proactive Guidance Predictable Success 2.2x higher usage of Dynamics 365

FastTrack, now serving more customers Dynamics 365 Annual Spend 300 K abov e Gold/Silver Customer Partner Trained Nomination on Success by Design REQUIRED REQUIRED FastTrack Project Success by Onboarding & Design Execution Updates FASTTRACK-LED 100K 300K 100K and below REQUIRED RECOMMENDED NOT REQUIRED Based on total billed spend over the contract coverage period * Only for Dynamics 365 Unified Operations products FastTrack Solution Architect Support BLUEPRINT, DESIGNATED IMPLEMENTATION, ARCHITECT GO-LIVE PARTNER-LED PARTNER-LED, FASTTRACK SUPPORTED BLUEPRINT, GO-LIVE AS NEEDED NONE SELF-SERVE GO-LIVE* NONE NEW! REQUIRED FASTTRACKLED, PARTNER SUPPORTED Milestone Reviews GCC customers are currently served only in the 300K and above

Implementation partner requirements To request FastTrack guidance, partners must * Be the selected implementation partner of an eligible customer Be a Gold or Silver status partner in the Cloud Business Applications competency through Customer Engagement Option for CE projects Unified Operations Option for Unified Operations projects Ensure all project leadership team members (Solution Architects, Project Managers, Lead Consultants, etc.) complete the Success by Design training prior to project initiation *For projects starting January 1st, 2021 and beyond

Success by Design Workshops The Solution Blueprint workshop serves as the starting point of Success by Design. Implementation workshops offer opportunities to dive deeper where necessary The Go-live Readiness workshop is the last stop for assessing any remaining risks before go live

Success by Design Results ASSERTIONS Findings that capture noteworthy aspects of the solution or approach. Typically inline with best practices. RISKS Findings that have the potential to cause negative impact to the implementation if not mitigated. ISSUES Findings that are currently impacting the implementation negatively or that will impact the implementation if not resolved. Quality Findings Contain Three Components: What we saw How we think about it What we recommend

Success Measure Tracking presales product/solution fit schedul e PROJECT governance GOVERNANCE FIT FOR PURPOSE approach under-licensed product RISK ISSUE deprecations reliability PRODUCT product bugs performance product gaps Fundamental to Success by Design, Success Mea sures are a structured set of finding s that are tracked for ev ery project and used to highlight p roject risk areas as well as the project’s probability of success. ASSERTION fit/gap business continuity planning continuous update alm IMPLEMENTATION testing rollout approach change management cutover performance instance strategy application extension user experience data model customer COMPETENCY partner ARCHITECTURE SUPPORT functional isv integration security data migration business intelligence

Another project methodology? Do we really need that? Not an uncommon reaction to our first internal presentations of Success by Design. But while Success by Design is all about our projects, it’s less about theory and more about ensuring the best outcome for our daily business. At ORBIS, we deliver successful Dynamics projects for more than fifteen years, but we always look for ways to improve. Success by Design provided us with a clear cut, comprehensive, yet simple template for quality assurance that helps our team and improves our cooperation with Microsoft in FastTrack engagements. Best of all—instead of having to change our existing workflows and adding convoluted methodology requirements (here’s looking at you, SureStep!), Success by Design easily integrated with our preferred practices and works well with different methodologies. What’s not to like? – Martin Fahrnberger Managing Partner, ORBIS Austria GmbH

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