Defence Digital Service Delivery & Operations Major General

Defence Digital Service Delivery & Operations Major General Rich Spencer OFFICIAL 1

Outline The Digital Function IR Outcome Thoughts Service Delivery Challenge and Opportunity OFFICIAL 2

The Digital Function Defence CIOs (Driving TLB / ALB exploitation and value) CIO - Digital Function Leader Drive relevant, leading edge digital capability and assurance to maximise digital investment Drive digital exploitation, value for the customer and maximising Digital investment outcomes Digital Function Directors Digital Delivery Organisations Drive pan-defence cohesion and integration Army CIO DE&S CIO Navy CIO DIO CIO Air CIO Strategy and Military Digitisation CIO of the Functions Chief Data Officer Lead strategy and transformation; cohere demand, drive capability adoption and information exploitation across FLCs Lead Defence Functions and corporate service organisations to shape demand and drive exploitation Vision, strategy and governance of data across Defence; exploit data as a strategic asset DBS CIO Service Delivery & Operations Lead the delivery of shared digital and IT user services, core infrastructure and IT operations delivery UK StratCom CIO DSTL CIO SDA CIO PJHQ MAB Defence Intelligence Defence Support Including all other IT leads for each Defence entity not named above Digital Enablement Functional Integration Cyber Defence and Risk Enterprise architecture and standards; design and implement the technology backbone Manage the Function as a cohesive entity; policy, portfolio, strategic workforce planning and performance Lead Cyber Defence and Digital & IT security; CISO ensuring threats are understood and explicit risks identified and mitigated Functional Enablers Deputy Director People & Capability Provide HR expertise, enable digital workforce transformation Director Commercial Director Finance Assertive management of suppliers and contracts, with a focus on IT costs and driving efficiency Ensure Finance is integral to decision-making and activity within Defence Digital and across the Function Deliver TLB/FLC specific applications in accordance with Digital Portfolio Governance One reputation, one team, Defence Digital OFFICIAL 3

IR Outcome OFFICIAL 4

A Singular, Secure, Modern Digital Backbone Singular- based on common standards and architecture. Secure–to protect and defend data, networks & systems. Modern–cloud-based and incorporating emerging technologies. Digital–exploit data as a strategic asset. “A Digital Backbone that connects sensors, effectors and decision-makers across military domains and with our partners, to enable faster, data-driven decisions and improved Defence outcomes. While the Digital Backbone is the enabler, it is the exploitation of our data that will revolutionise warfare and transform Defence”. OFFICIAL 5

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DSIS Digital Opportunity Space Domain Approach National Crypt Key Strategy Removal of competition by default Underpinning the Digital Backbone Approach Linkages to LIS and Defence Digital response to DSIS OFFICIAL 7

Service Delivery Challenge & Opportunities OFFICIAL 8

Total Defence technology spend in the FY21/22 Plan is 4.4Bn The majority of Defence ICT is owned by UK Stratcom (66%) and then delivered through Defence Digital (61%). The remaining 39% is outside the direct control of CIO. Fig 1: ICT Spending by TLB Budget Holder Fig 2: Breakdown of ICT Expenditure by Budget Holder and Delivery Agent* TLB Click to edit Master text styles Second level Third level Air Army Budget Holder TLBP Spend ( m) Fourth level 65 Fifth261level DIO EP Spend ( m) DE&S Other ( m) TLB Total ( m) 6 165 5 241 256 11 Defence Digital 14 14 DE&S DG Nuclear 528 371 36 39 HOCS / DBS UKSC 133 2,403 Navy 115 39 Total ( m) 624 2,743 2 216 371 14 89 69 69 146 2,898 33 1 796 187 234 4,397 Delivery Agent 1 Fig 3: Run v Change Split DD EP spend is 2.7Bn 2 Planned EP spend on behalf of UKStratCom was 2.4Bn *figures correct as at end of ABC21 OFFICIAL 9

SD&O Context One of the largest and most complex IT / Digital Change Portfolios in Western Europe (Both Public and Private Sector) Defence Digital (through SDO as Delivery Agent) are currently delivering 90 Programmes (6 GMPP programmes, and 1 additional DMPP Programme) - the focus of this session Total EP spend of c. 2.7Bn across all TLBs in FY21/22 The portfolio combines spend and activity for ongoing support and delivery of services (RUN) alongside one-off New Investment driving CHANGE (Functionality upgrade, contract renewal, obsolescence management etc) We have a very complicated infrastructure, this drives cost and complexity. Programmes in the EP are addressing elements of this complexity OFFICIAL 10

Project Delivery Professionalisation - Building for the future 1. SDO is a professional operations and delivery organisation that has a comprehensive and transparent understanding and control of its Order Book. 2. SDO has a well-articulated, understood and applied approach to the design, management and execution of live service and project delivery. 3. Commercial, Finance and Content context is integrated into the management of all SDO programmes and services for a cohesive and informed approach. 4. All Delivery portfolios are re-established as Service Executives, for separate management of Run and Change Order Book items. 5. Project managers and service owners operate professionally controlling their multi-functional teams to deliver Order Book Items for Defence. “In professionalising our delivery approach we must be: defence outcome focused, delivery led and; commercially and financially enabled” OFFICIAL 11

PD Professionalisation OFFICIAL 12

Service Executives Fixed Connectivity Service Executive Enables communications streams over fixed cable and voice services across defence Director Delivery Core and Information Services Deployed and Interoperability Service Executive Supports communication and data sharing between operational sS End User Services Service Executive Core Enabling Services Service Executive Provides computing services and hardware at O, OS and S across defence A one-stop-shop for services, skills and functional capabilities required by multiple DD programmes and services. Director Delivery Intelligence and Expeditionary Services Tactical Services Service Executive Strategic Connectivity Service Executive Supports Land Enables defence Environment Battlespace connectivity of strategic programmes and services and international relevance Information Exploitation Service Executive Provides services that collate, analyse and enable sharing of operational and strategic data Cyber and Crypto Service Executive Supports cyber and crypto security of the UK SANGCOM (KSA) Stand-alone programme to modernise the SANG communications network managed under a MOU 13

OSM Supporting IT Domains CM Users Service Management Services Strategic Networks Services Security Infrastructure Services Hosting Services Fixed Network Services Application Services User Facing Domains Tactical Services Battlespace Services Above Secret Services Base Services Enabling Services (Fin & Comrcl) OFFICIAL 14

Questions / Discussion OFFICIAL 15

Defence Digital Operations Headquarters OFFICIAL 16

Defence Digital Operations 1000 people, supporting 200 global locations, 24x7x365 OFFICIAL 17

.Creating a Cyber Domain Fighting System DELIBERATE OPS OFFICIAL 18

Director Delivery Core and Information Services Fixed Connectivity Service Executive Enables communications streams over fixed cable and voice services across defence Next Generation Comms Network Global Connectivity Integrated User (Fixed Voice) services Deployed and Interoperability Service Executive End User Services Service Executive Supports communication and data sharing between operational sS Provides computing services and hardware at O, OS and S across defence NSoIT(D) MODNet run services Interoperability Services & Gateways NSoIT(B) Core Enabling Services Service Executive A one-stop-shop for services, skills and functional capabilities required by multiple DD programmes and services. Hosting and Cloud MODNet Evolve Identify and Access Management Future Secret Data Centre Rationalisation MNO Above Secret hosting Hyperscale Provisional Structures 19

Director Delivery Intelligence and Expeditionary Services Tactical Services Service Executive Supports Land Environment Battlespace programmes and services Tactical CIS Strategic Connectivity Service Executive Information Exploitation Service Executive Enables defence connectivity of strategic and international relevance Future Beyond Line of Sight Provides services that collate, analyse and enable sharing of operational and strategic data Supports cyber and crypto security of the UK Applications (excl PREDA) Cyber programmes (DCO and CRP) and live services Beyond Line of Site (in service) Above Secret and Geo Int applications Strategic Services IXD Future Bearers Trunk and DC3I Logistics Support services Provisional Structures Cyber and Crypto Service Executive Crypto programme and live services SANGCOM (KSA) Stand-alone programme to modernise the SANG communications network managed under a MOU SANGCOM services and programme 20