CLARK ATLANTA UNIVERSITY Department of Assessment and

CLARK ATLANTA UNIVERSITY Department of Assessment and Institutional Effectiveness ANNUAL ASSESSMENT & IMPROVEMENT PROCESS: A PHASE II: CONTINUOUS IMPROVEMENT AND CLOSING THE LOOP Presented by The Department of Assessment and Institutional Effectiveness Mr. Christopher Seavey April 13 & 15, 2021 10:00 AM & 2:30 1

Seminar Goals Today’s seminar will include 1. A review of the SIX STEP Annual Assessment Process. 2. Suggestions for COLLECTING and ANALYZING assessment data. 3. ESSENTIAL ELEMENTS of a Plan of Action for Improvement. 4. QUESTIONS & ANSWERS for PHASE II or using IMPROVE. CLARK ATLANTA UNIVERSITY

CLARK ATLANTA UNIVERSITY The Six Step “Loop” Open Assessment Days, Spring 3

CLARK ATLANTA UNIVERSITY The Six Step “Loop” PHASE II: Review Phase Step 06: Report & Document Findings Step 05: Plan Improvement Actions Step 04: Collect & Analyze Data Open Assessment Days, Spring 4

CLARK ATLANTA UNIVERSITY Open Assessment Days Fall 2020 Data to Collect EVIDENCE Direct Indicators (Actual Performance) 1. Rates - Participation - Response - Frequency 2. Time 3. Monetary - Savings April 15, 2021 Indirect Indicators (Perceived Performance) 1. Survey Results - Satisfaction - Senior Exit 2. Focus Group Responses 3. Interview Responses - Client / Vendor - Employer Open Assessment Days Spring 2021 5 2:30-3:30 PM

CLARK ATLANTA UNIVERSITY Open Assessment Days Fall 2020 Methods Used to Analyze Data 1. Perform CALCULATIONS - Mean, Median, Mode, Percentage, Frequency, Range 2. Survey COMMENTS - Patterns, Repetition, Themes - Words, Opinions, Perceptions April 15, 2021 3. Make COMPARISONS - Similarities, Differences 4. Draw CONCLUSIONS - Reasoned Judgements, Identified Needs - Decisions, Actions Open Assessment Days Spring 2021 6 2:30-3:30 PM

CLARK ATLANTA UNIVERSITY Open Assessment Days Fall 2020 Essential elements of a PLAN OF ACTION FOR IMPROVEMENT Results 1. Raw Data - Each method 2. Analysis - Calculations - Comments - Comparisons - Conclusions Use of Results 1. Adjustments - Process - Program - Student Impact Plan of Action 1. Decisions & Actions - Learning Outcome 2. Timeline to implement 3. Desired Improvement - Measurable 4. Communicate to others þ Has the plan been 1) IMPLEMENTED and 2) DOCUMENTED in IMPROVE? April 15, 2021 Open Assessment Days Spring 2021 7 2:30-3:30 PM

CLARK ATLANTA UNIVERSITY Open Assessment Days Fall 2020 Using Assessment Results ADJUSTMENTS Process 1. Policy 2. Procedures 3. Operations Program 1. 2. 3. 4. Services Activities Opportunities Partnerships Student Impact 1. 2. 3. 4. Learning Development Experience Satisfaction þ What ADJUSTMENTS can be made to increase operational effectiveness & improve student learning? April 15, 2021 Open Assessment Days Spring 2021 8 2:30-3:30 PM

CLARK ATLANTA UNIVERSITY Open Assessment Days Fall 2020 PHASE II: Review Phase Mr. Seavey will Department Directors will PROVIDE support & resources for Steps 4-6. CONFIRM / CREATE Dept. Obj. COLLECT & ANALYZE assessment results. DECIDE on a PLAN of ACTION for improvement. ENTER in IMPROVE Forms & Guides Individual Coaching Answers to Questions April 15, 2021 Open Assessment Days Spring 2021 9 2:30-3:30 PM

CLARK ATLANTA UNIVERSITY Open Assessment Days Fall 2020 Using IMPROVE Quick Reference Guide Timeline - Now until June 30, 2021 April 15, 2021 Questions & Answers Open Assessment Days Spring 2021 2:30-3:30 10 PM

Seminar Goals Today’s seminar will include 1. A review of the SIX STEP Annual Assessment Process. 2. Suggestions for COLLECTING and ANALYZING assessment data. 3. ESSENTIAL ELEMENTS of a Plan of Action for Improvement. 4. QUESTIONS & ANSWERS for PHASE II or using IMPROVE. CLARK ATLANTA UNIVERSITY

CLARK ATLANTA UNIVERSITY Department of Assessment and Institutional Effectiveness ANNUAL ASSESSMENT & IMPROVEMENT PROCESS: A PHASE II: CONTINUOUS IMPROVEMENT AND CLOSING THE LOOP Presented by The Department of Assessment and Institutional Effectiveness Mr. Christopher Seavey April 13 & 15, 2021 10:00 AM & 2:30 12

CLARK ATLANTA UNIVERSITY The Six Step “Loop” PHASE II: Review Phase Step 06: Report & Document Findings Step 05: Plan Improvement Actions Step 04: Collect & Analyze Data Open Assessment Days, Spring 13