Cisco Networking Academy Program IT Essentials Update  This is

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Cisco Networking Academy Program IT Essentials Update This is an overview to introduce the changes to the IT Essentials: PC Hardware and Software v4.0 curricula. English versions of this course will be available in the June-August 2007 timeframe. IT Essentials Update Presentation – Version 2.0 Topic: Cisco Networking Academy Program – IT Essentials Update Appropriate for: Internal teams Academy audiences Content valid: Valid as of April 2007 Additional info: 1. 2. 3. 4. New CCNA 307 Please tailor this presentation to effectively address your presentation goals, audience, and time constraints. Notes are provided in this presentation for key speaking points Please refer to other curricula materials for additional information Send any feedback to your theatre Networking Academy program contacts 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 1

Cisco Networking Academy Program IT Essentials Update Speaker Name April 2007 New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 2

Contents Changes Certification Alignment Equipment and Training Scope and Sequence Virtual Learning Tools New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 3

Changes New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 4

Overview Name Change: Old Name: IT Essentials I: PC Hardware and Software New Name: IT Essentials: PC Hardware and Software Provide access to knowledge and skills necessary for computer technicians and entry-level IT workers IT Essentials PC v4.0: Available in June 2007 Aligns with New CompTIA A certification Modules 1-3 of EUCIP IT Administrator certification (Europe) Submitted for approval as “CompTIA Authorized Quality Curriculum” New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 5

Course Design New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 6

IT Essentials PC v4.0 Course Design Update Sixteen (16) chapters Five (5) new chapters on: Laptops and Portable Devices Security Communication Skills Should prepare students to take: – All exams associated with the new CompTIA A certification – Modules 1-3 of the EUCIP IT Administrator certification (Europe) New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 7

IT Essentials PC v4.0 One course divided into two (2) parts: Part 1: Fundamentals Part 2: Advanced Core competencies in latest hardware and software technologies More hands-on and lab-based Chapters 1-10 Greater emphasis on: – information security skills – safety and environmental issues – soft skills Aligns with CompTIA A Essentials exam required for all A candidates New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public Chapters 11-16 Greater depth with more practical application and troubleshooting Covers all three CompTIA job environment certification exams: –IT Technician (602) –Remote Support Technician (603) –Bench Technician (604) Flexibility for instructors to teach based on any or all of the certification exams 8

Certification New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 9

Previous CompTIA A Certification Based on 2003 objectives Two exams: A Core Hardware (exam 220-301) A OS Technologies (exam 220-302) Certification is for life Current IT Essentials PC v3.1 course aligned to these objectives New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 10

Previous CompTIA A Certification Exams CompTIA will retire these exams on June 30, 2007 Networking Academy program students will have access to certification exam discount coupons upon graduation from an IT Essentials PC class They must complete both exams successfully by June 30, 2007 in order to be A certified under the previous exams After that date, they will need to complete the 2006 certification exams path New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 11

A Certification Exam Update New, 2006 Objectives exam announced in June 2006 Different certification paths aimed at different job markets New topics on laptops, security, safety and communication and professionalism Two exams must still be passed to obtain certification: 1. A Essentials (220-601) 2. PLUS any of the three job-skills exams: – 220-602 - IT Technician (Field Service Technician) – 220-603 - Remote Support (Help Desk Technician) – 220-604 - Depot Technician (Bench Technician) New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 12

A Certification Exam Update http://certification.comptia.org/a/New A.aspx Most resembles previous 301, 302 exams New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 13

Certification Mapping Will map to new CompTIA A exams and certified as CompTIA Authorized Quality Curriculum Authors, Technical Reviewers, & Assessment Writers taking all four exams EUCIP IT Administrator certification popular in Europe http://www.eucip.org/ - select Products / IT Administrator Modules 1-3 covered completely and most of Module 4 New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 14

Scope & Sequence New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 15

IT Essentials: PC Hardware and Software Course Objectives Define Information Technology (IT) and detail the components of the personal computer Protect the student against accident and injury, equipment from damage, and the environment from contamination Perform a step by step assembly of a desktop computer tower Explain the purpose of preventive maintenance and identify the elements of the troubleshooting process Explain, install, navigate, perform preventive maintenance on, and begin troubleshooting an Operating System, laptop and printer/scanner Describe, install, perform preventive maintenance on, and begin troubleshooting a network Describe, install, perform preventive maintenance on, and begin troubleshooting security Describe and apply good communication skills and professional behavior while working with customers Perform advanced installation, select components based on customer need, perform preventive maintenance on, and perform advanced troubleshooting of a desktop computer tower Upgrade, select components based on customer need, perform preventive maintenance on, and perform advanced troubleshooting of an Operating System Remove and replace select components of, perform preventive maintenance on, and describe advanced troubleshooting of a laptop and printer/scanner Upgrade, select components based on customer need, perform preventive maintenance on, and perform advanced troubleshooting on a network Upgrade, select components based on customer need, perform preventive maintenance on, and perform advanced troubleshooting of security New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 16

IT Essentials: PC Hardware and Software Course Outline New CCNA 307 Ch PC Hardware and Software 1 Fundamentals: Introduction to the Personal Computer 2 Fundamentals: Safe Lab Procedure and Tool Use 3 Fundamentals: Computer Assembly Step by Step 4 Fundamentals: Basics of Preventive Maintenance and Troubleshooting 5 Fundamentals: Operating Systems 6 Fundamentals: Laptops & Portable Devices 7 Fundamentals: Printers and Scanners 8 Fundamentals: Networks 9 Fundamentals: Security 10 Fundamentals: Communication Skills 11 Advanced: Personal Computers 12 Advanced: Operating Systems 13 Advanced: Laptops and Portable Devices 14 Advanced: Printers and Scanners 15 Advanced: Networks 16 Advanced: Security 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 17

Equipment and Training New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 18

IT Essentials PC v4.0 Lab Equipment Changes Changes due to: –Changed certification exam objectives –Increased focus on practical job skills and troubleshooting Operating systems covered Microsoft Windows XP Professional Microsoft Windows 2000 Professional Increased RAM Wireless PCI adapter Wireless router/switch New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 19

Equipment Requirements New/Changes Hardware: Two 128 MB memory modules (minimum) or two 256 MB memory modules (recommended) Software: Microsoft Windows XP Professional (Media CD) Additional Items/Resources: One Linksys wireless router/switch or equivalent per two Lab PCs, Linksys model WRT 300N preferred One Wireless PCI network adapter (compatible with the above wireless router/switch) for each Lab PC New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 20

Typical Lab Layout Lab size of 12-15 students for hands-on lab activities –Recommended: a ratio of 1 Lab PC per student Some lab activities require the student Lab PCs to be connected to a local network 2 instructor workstations –1 connected to Internet to search for and download files –Other instructor workstation used for hands-on lab demonstrations New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 21

Instructor Training IT Essentials: PC Hardware and Software v4.0 Optional but strongly recommended Current Instructor Will be allowed to create and teach ITE PC v4.0 classes immediately after the course is released in June Training is required (in-person or blended) New Instructor Instructor Fast Track option available to those with prior subject matter knowledge Follow current guidelines & requirements Eligibility is verified by: Specific industry certification Formal evidence of industry experience Formal evidence of teaching experience New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 22

Virtual Learning Tools New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 23

Virtual Learning Tools Designed to: supplement classroom learning provide a virtual “hands-on” experience where real equipment is limited Stand-alone tools: Virtual Desktop Virtual Laptop New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 24

Virtual Laptop Tutorial New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 25

Objectives Describe the three modes of the Virtual Laptop. Remove and install laptop components in the Virtual Laptop. Participate in discussion of various teaching strategies to use with the Virtual Laptop. New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 26

Tutorial Or click the Skip button to go directly to using Virtual Laptop. Click on the arrow to view the brief tutorial. New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 27

The Three Modes Step-by-step instructions Learn Mode for removing and installing components Self-check for understanding Test Mode Information about many laptop features Explore Mode and components New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 28

Learn Mode: Underside Layer Components in the Underside Layer New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 29

Learn Mode: Show Instructions For step-by-step instructions New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 30

Antistatic Mat New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 31

Aligning and Installing Components New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 32

Completing a Layer in Learn Mode New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 33

Learn Mode: Top & Sides Layer PC Card Optical Drive New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 34

Learn Mode: Docking Station Layer New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 35

Learn Mode: External Cables Layer New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 36

Test Mode New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 37

Explore Mode New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 38

The “Learn More” Option New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 39

Virtual Laptop Demo New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 40

Virtual Laptop Demo The Virtual Laptop demo can be downloaded at: INSERT URL where this will be made available from AC New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 41

New CCNA 307 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 42

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