Benefits Plus® Auto Insurance Program A win-win member benefit

Benefits Plus Auto Insurance Program A win-win member benefit solution for XYZ Credit Union First & Last Name Travelers Address City, ST ZIP Phone Fax Email

Agenda Why Offer Benefits Plus? Travelers Strengths Products & Capabilities How to Get Started The information in this presentation does not amend, or otherwise affect, the terms, conditions, or coverages of any insurance policy issued by Travelers. The information is not a representation that coverage does or does not exist for any particular claim or loss under any such policy. Coverage depends on the facts and circumstances involved in the claim or loss, all applicable policy provisions, and any applicable law. Availability of coverage referenced in this presentation can depend on underwriting qualifications and state regulations.

Why Offer Benefits Plus? Enhances your products and services without increasing costs Helps XYZ Credit Union members save money on necessary expenses Increases member satisfaction and loyalty Easy to implement Local agency to serve your members’ best interests offering free quotes and insurance coverage reviews Travelers provides communication materials and tools to support program awareness

Consider the Facts Consumers are joining credit unions primarily for auto financing Benefits Plus makes it easy and convenient to offer auto coverage at special program rates from Travelers to your members Nearly every XYZ Credit Union member needs auto insurance Benefits Plus offers your members the coverage they need at special program rates Protection from a financially strong company is especially important in today’s current environment Travelers is a strong, financially sound company that your members can trust and feel secure about; and, it has more than 150 years of experience in the insurance industry

More Reasons to Choose Travelers Rated “A ” (Superior) by A.M. Best* Total assets of approximately 105 billion Total revenue of 25 billion Shareholders’ equity of 25 billion No. 106 on the Fortune 500 list of largest U.S. companies Over 7 million personal insurance policies in force Over 40 years of auto insurance experience with affinity groups A A.M. Best’s rating of A applies to certain subsidiaries of The Travelers Companies, Inc. that are included in The Travelers Insurance Companies pool; other subsidiaries are separately rated. For a listing of companies rated by A.M. Best and other rating services visit travelers.com. Rating listed here in are as of May 26, 2011, are used with permission, and are subject to changes by the rating services. For the latest A.M. Best ratings, access ambest.com. *

From Others’ Points of View “We are focused as much as possible on offering more value for our members. Providing the distinct advantage of special program savings for auto and home insurance reinforces the value and services a credit union offers over other institutions. It shows our commitment to helping members save money, and it’s making a favorable financial difference on products needed by most members.” – Willis Reed, Director of Insurance Services at CapCom FCU “I decided to call for a quote just to compare it with the insurance we had been getting for the past 18 years. I was amazed! We ended up switching all our policies – auto, home and umbrella – saving hundreds of dollars. The people we worked with were friendly and gave us great counseling.” – Debra Susca, Travelers Policyholder

First-Class Service Free, no-obligation quotes and coverage reviews from local, licensed insurance agents Convenient service – agency office, by phone, or online 24/7 claim reporting to a live person 13,000 claim professionals More than 7,000 approved auto repair and glass shops Hassle-free ConciergeCLAIM service in 47 locations Fleet of Mobile Claim Headquarters that travel quickly to disaster areas Smartphone service apps 9 out of 10 customers who have had a claim with Travelers would refer a friend or relative.

Education & Communication Well-structured education and communication promises the potential for increased loyalty of XYZ Credit Union members Travelers provides communications and our agency will help manage the program - Statement stuffers Print and electronic brochures Emails Posters, flyers Newsletter articles We’ll work with you to develop a communication plan and share results

How to Get Started Complete questionnaire and enrollment agreement

Next Steps Questionnaire and enrollment agreement submission to Travelers Discuss the communications plan that best fits your credit union Questions?

Thank You for Your Interest Image in Enriching Your Products and Services with the Travelers Benefits Plus Auto Insurance Program and Our Agency